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Susanne Roeren

Motivated and positive student looking for a full-time position starting in summer 2020

Susanne Roeren
31 years old
Driving License
Professional Status
Student
Available
About Me
I am an open-minded and highly motivated student who likes to face new challenges. I like to work in an international environment and have already lived and travelled around the world. My strengths lie in being analytical and a fast learner. I have no trouble handling stressful or difficult situations. Due to my background in the hospitality industry I have a service mindset and am experienced in customer contact. Over the past years I have also always been active in different student organizations to get some practical experience next to my studies.

Summer Intern Global Sales & Operations and HR

H&M
June 2019 to August 2019
  • Project on assortment optimisation in the Southern Hemisphere markets (Head Office Stockholm)
  • Project on performance tracking and recruitment need forecasting (Country Office Milan)

Head of Finance

Young Hoteliers Summit
August 2016 to April 2017
  • Planning and supervising a budget of 130’000 CHF
  • Planning a 3-day summit at university for 80 students from hospitality schools around the world and high-profile speakers from the industry
  • Skills: budget planning, project management, working under time pressure

Intern Accounting and Controlling

Hotel Adlon Kempinski Berlin
February 2016 to July 2016
  • Receiving and handling invoices and allocating expenses
  • Tracking and comparing actual and predicted budgets for departments
  • Skills: financial management, cost control

Intern Front Office and Guest Relations

Sofitel Ia Ora Beach Resort Moorea (French Polynesia)
February 2014 to August 2014
  • Check-in and check-out of guests
  • Handling issues during the guests’ stay and resolving complaints
  • Managing guest database
  • Skills: problem-solving, teamwork, communication, conflict resolution

Flight Attendant

Condor Airline
September 2012 to April 2013
  • Security checks conforming with the airline’s guidelines
  • Drink and food service, duty-free sale, customer service
  • Skills: working under time pressure, teamwork, adaptability, customer service