Throughout my career of 16-years in the computer industry I have assisted clients in from assembling custom configuration systems, preset configured systems, performing services calls, network wiring, data migration, system upgrades, troubleshooting hardware and software issues, etc.
Certifications: CompTIA’s A+, Network+, Security+, Strata Green IT
• Conducted Microsoft Windows Hardware Quality Labs test. • Assembled bare bones, systems, and servers computers. • Installed software packages and operating systems. • Inspected customer’s computer systems for upgrades and misconfiguration. • Onsite Service calls. • Troubleshooting hardware / software issues with customers. • Used proprietary trouble ticket systems to document details. • Performed on site support for systems, cabling networks.
