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Stephen Ford

Stephen Ford

Full Stack Developer

52 years old
Driving License
Victoria (V8V1E9) Canada (British Columbia)
Available soon Open to opportunities
I am looking for a career in a rich and cultured environment with a forward thinking, dynamic team driven to engineer great products.

I thrive on creating and delivering products that matter and empower the people who use them. Bringing all aspects of a business together to create a perfect storm of success is the pep in my step.
Resume created on DoYouBuzz

Product Manager

Sparklit
April 2015 to February 2016
Full-time
Victoria
Canada - British Columbia
  • Developed strategies to on board new customers and minimize churn. Revenue increase for the year was 50%.
  • Designed and implemented a process that resulted in new team members contributing at a top level in a fraction of the time previously.
  • Oversaw the design and implementation of an API for on-line ad serving
Detailed Description
  • Developed a transactional email integration with our CRM to empower sales and support staff to easily implement drip campaigns as well as effectively communicate with customers.
  • Built surveys as well as spoke directly with customers to identify needs and strengths of the product.

Product Developer

Sparklit
May 2013 to April 2015
Full-time
Victoria
Canada - British Columbia
  • Tier 1-3 technical support for a ad serving and survey software. Difficulty ranging from payment issues to time critical bug patches
  • Product development
    • Designed and coded C++ FastCGI modules
    • AJAX driven interfaces
    • API integrations with 3rd party services
  • Inbound sales
    • Technical demonstrations and web conferencing with customer development teams
Detailed Description
  • As a small SaSS company I was saddled with numerous responsibilities which provided me with invaluable experience.

Infrastructure Engineer

Unit Productions
June 2012 to January 2013
Full-time
Victoria
Canada - British Columbia
  • Managed load balanced servers for 20 flash based game sites.
  • Increased profits by cutting hardware requirements by stack optimization through profiling and caching
Detailed Description
  • Migrated the stack to optimized technologies which implemented an 80% reduction in server costs as well as increasing the site thuroughput

Quality Assurance

Illuminated Technologies
May 2007 to January 2008
Full-time
Vancouver
Canada - British Columbia
  • QA Testing
  • Customer Support