• Sales and Delivery Leader with a solid background in global IT Service Management
• Professional communication skills
• Experienced, practical, driving, coaching and spontaneous team-player
• English – fluent in speech and writing, French – conversational skills
• Professional communication skills
• Experienced, practical, driving, coaching and spontaneous team-player
• English – fluent in speech and writing, French – conversational skills
Owner and Senior Business Manager
Hasselblad & Hoffman
Since November 2019
- Production and sales of sauces, mustard, ketchup and other condiments under our own brand
Service Management & Business Development
Cisco
May 2012
to September 2019
Stockholm
Sweden
- Managing service creation, secure digitisation, service delivery and governance, value assurance, and business development
- Service Delivery Management of proactive and reactive service engagements covering the global networks of major customers
Sales Development Manager
Tieto
June 2010
to April 2012
Stockholm
Sweden
- Sales Development
- Implementation of a pro-active salesculture that create and capture customer demand
- Reviews and competitive sales planning
Detailed Description
- Sales- and bid processes
- Deal qualification and action-planning
- Offerings awareness and knowledge
- Customer planning, strategy, tactics and actions
Company website
Business Development Consultant
Coronat
December 2008
to April 2012
Stockholm
Sweden
- Business- and sales development
- Win-loss reviews
- Reseller Development
- Coaching
Detailed Description
- Win/Loss reviews for a global software vendor, regarding recent ERP/CRM oppportunities
- Developed a global printer company's reseller channel by rebuilding relations and trust through coaching sessions, reseller workshops and road shows.
- Planned, sold and delivered a profitability & development programme consisting of workshops and individual coaching
Company website
Business Developer
Lean AB
August 2007
to November 2008
Stockholm
Sweden
- Sales of High profile IT Management and IT Infrastructure Services
- Organizational development
- Marketing
Detailed Description
- Responsible for business development and sales of IT-consulting engagements, primarily Project Mgmt services to major Swedish banks
- I hired new consultants and managed customer- and partner relations as well as organizational development and bid management
- Contributed to a 100% growth within nine months
Solutions Principal
EMC
January 2006
to May 2007
- Sales of Content Management and Storage Management Professional Services in the Nordic countries
- Channel Development and Management
- Workshops
Detailed Description
- Responsible for business development and bid management of Enterprise Content Management projects in Sweden, Norway, Denmark and Finland
- Sold services primarily to Finance- Telco- and Manufacturing clients in the Nordic region, such as SEB, Nokia, ABB, Volvo Cars, Telia, BP and Norsk Hydro
- Collaborated with internal sales organizations, wrote Statements of Work, negotiated the deals with customers, partners and subcontractors, managed the executive relationships as well as sold and resourced cross-functional projects
- Set up a network of local subcontractor-partners
- Produced a monthly newsletter
- Took active part in customer workshops and pre-studies.
- Generated a 20% revenue growth
Executive Nordic Account Manager
Avnet inc
September 2004
to December 2005
- Business Development of Sun OEM business in Sweden and Finland
- Channel Management of Auto-ID resellers
Detailed Description
- Built a Nordic operation of Avnets portfolio of computer- and printerproducts from Sun Microsystems and Intermec, to Manufacturing- and Telco clients
- Established and maintained a reseller channel for printers and scanners, with a growing revenue stream, and organized partner-training and events
- In 2005 Avnet decided to close down this business unit
Sales Manager
Sun Microsystems
January 1996
to July 2004
Sweden
- Sales Management
- Certification of reselling partners
- Delivery of Internal salestraining
- Bid- and Proposal Management
- Statements of Work
- Negotiations
- Staff- and team development
Detailed Description
- Services Sales Manager at Sun Professional Services, growing the revenue from 2M€ to 12M€ in five years.
I was a member of the local Management team, and was selected a SunStar in 1998 by the Sun PS EMEA VP, and achieved SunRise club membership in 2000. - 2000–2004 Services Sales Manager
I managed a team of services sales specialists, working in close cooperation with other parts of the organisation both locally and internationally. My responsibility, in addition to leading and coaching the team, was business development, sales, and bid management, direct as well as together with resellers. - Was involved in selling Application Development projects, Operational Management services and Datacenter Solutions to clients like Swedish Post, 3 (Hi3G), Ericsson and TeliaSonera.
- Trained and certified Suns channel-partners, and educated and coached the sales-teams on how to sell services.
- Launched corporate offering locally
- Produced an internal quarterly newsletter with success-stories and information on new offerings.
- Headed the steering committee as responsible at Sun for the services part of major projects.
- Introduced a proposal & pricing-tool for resellers and our internal organisation.
- 1996-1999 Business Development Manager
Responsible for Business Development, I was charted to create business opportunities for the newly started consulting services dept, Sun Professional Services, and to drive solution selling within the Sun organisation. - Launched a solution-selling training for all account managers, which I developed and conducted myself with great success.
- Was involved in scoping, calculating, selling and managing the delivery of Datacenter- and Storagesolutions as well as application-development projects.
- Defined and introduced new sales and reporting processes
- Acted as Marketing Manager for Sun Professional Services, managing the website, speaking at product launches and meetings, planning and conducting road shows and producing brochures and presentations.
Account Manager
NCR
January 1977
to December 1995
Stockholm
- Sales of Retailsystems and UNIX-based IT-solutions to Retail and Manufacturing customers
- Programming, pre/post sales, training and implementation of software solutions to the retail- petrol- and hospitality market in Scandinavia
Detailed Description
- 1986-1995 Account Manager
I sold Unix- and PC-based POS-systems to two major retail chains. Spent three weeks in Japan to design a new system together with our technical engineers at the plant. In 1991 I moved to the Communication & Government division, selling client/server solutions; Unix-servers, PC, middleware, storage and network components and services to clients like Telia, Ericsson and the Swedish Defence. I overachieved six of those years. - 1980-1985 Nordic Systems Manager for a team of four people.
The task was to design, develop, document and support POS-systems for the hospitality market. I was the chief designer, and also responsible for training, implementation and documentation as well as post/presale support, and covered all hospitality clients (nightclubs, boats, hotels and bars) in Sweden, Norway, Denmark and Finland.
Military Service
Gotlands Artilleriregemente A7
June 1974
to March 1975
- 9 months as a radio operator (signalist)
