Spearheaded the Canada Consumer market segment internal newsletter and supported our Global Retail Softlines (fashion) calls, elevating communication engagement
Drove business development and internal initiatives, advancing growth within the Consumer market, mainly our Retail Softlines industry
Played a key role in client engagements, specializing in customer-centric projects (e.g., customer offering strategy, customer segmentation strategy, customer invoicing redesign, customer care management system strategy, etc.)
