As an Oracle HCM Implementer, I capitalise on my strong understanding of HR processes, my knowledge of Oracle HCM Cloud modules and their configuration, my excellent analytical, problem-solving, and communication skills, my ability to manage projects and work within tight deadlines to implement, administer, operate, develop and advise on the solutions offered by Oracle HCM to clients.
Customer Support - Provided in various languages assistance and support to international customers with inquiries, complaints, or problems
Technical Assistance - technical support for products and services, troubleshooting issues, and guiding customers remotely through solutions
Problem Resolution - Identify, analyze, and resolve customer financial and technical issues in a timely and effective manner
Logistics - Management of customer interactions - planning of technicians calendars and scheduling of technical interventions
Training and Development - employee training and drafting of technical procedures
Company Description
FILLON TECHNOLOGIES has been active for more than 60 years in the paint preparation business. Alongside this, the company has also developed a range of complimentary equipment dedicated to car body shops. Paint gun cleaners and aerosol fillers together guarantee a new level of quality for the car body shop professional.