Sophie Bescht
CV ENG 2024 -2025
37 years old
Driving License
Goupillières (78770) France
Professional Status
Freelancer
Open to opportunities
About Me
As an Oracle HCM Implementer, I capitalise on my strong understanding of HR processes, my knowledge of Oracle HCM Cloud modules and their configuration, my excellent analytical, problem-solving, and communication skills, my ability to manage projects and work within tight deadlines to implement, administer, operate, develop and advise on the solutions offered by Oracle HCM to clients.
Oracle HCM Fusion Implementer
ILLIZEO
Since February 2023
Freelancer
Paris
France
- Client Interaction - Engagement with clients to understand their HR processes, requirements, and challenges. Providing expertise and guidance on Oracle Cloud HCM capabilities and best practices.
- Implementation and Configuration - Implementation of Oracle Cloud HCM modules such as Global HR, Talent Management, Payroll, Benefits, Absence Management, and configuration of the system to meet client's specific business needs and requirements.
- Assisting clients in data migration from legacy systems to Oracle Cloud HCM.
- Customization and Testing of the Oracle Cloud HCM environment to ensure that the configurations and customizations meets the business requirements.
- Providing training and support to the client's HR team and end-users.
- Project Management of timelines and deliverables within the scope of the implementation project. Coordination with various stakeholders, including client teams and internal technical teams, to ensure successful project execution.
- Recommendation and implementation continuous improvements and best practices in HCM processes and systems.
Responsible International Customer Relationship and Technical Support
Fillon Technologies
July 2020
to January 2023
Full-time
Faverolles
France
- Customer Support - Provided in various languages assistance and support to international customers with inquiries, complaints, or problems
- Technical Assistance - technical support for products and services, troubleshooting issues, and guiding customers remotely through solutions
- Problem Resolution - Identify, analyze, and resolve customer financial and technical issues in a timely and effective manner
- Logistics - Management of customer interactions - planning of technicians calendars and scheduling of technical interventions
- Training and Development - employee training and drafting of technical procedures
Independent International Event Manager
VB Event
January 2015
to 2024
- In charge of designing, planning, organizing, and executing a wide range of international events with end-to-end responsibility
- Coordinated communication for customers & providers
- Built follow-up action plan based on post- event analysis
- Reliably planned and managed event budgets
- Vendor Coordination - Sourced and negotiated with vendors and suppliers for services such as catering, audio-visual equipment, decorations, and transportation
- Client Liaison - Worked closely with clients to understand their needs and ensured the event meets their expectations. This included regular communication and updated and Post-Event Evaluation
- Problem Solving - handle unexpected issues and make quick decisions to resolve problems as they arise during events
Head of Marketing France
Larsen & Toubro Infotech
January 2014
to January 2015
Part-time
France - Paris
- Strategic Planning and Market Analysis- Created marketing concepts and accompanied the implementation of the marketing strategy in France
- Supported the optimization of the firm's digital presence in France
- Managed communication with external clients, partners and internal Stakeholders
- Prepared and managed corporate events in line with the strategic direction of the Company
Store Manager
Pepe Jeans
January 2013
to January 2014
Paris
- Responsible for Store Launch - Compliance and Safety - Ensuring compliance with health and safety regulations, and maintaining the store's cleanliness and appearance
- Customer Service - Ensuring high standards of customer service and addressing customer complaints effectively - Problem-Solving
- Settings Sales and Revenue Targets -Marketing and Promotion
- Logistics management & inventory rotation - Overseeing stock levels, ordering new items
- Merchandising - organizing store displays
- Recruitment, Training and administration- Leadership and Team Management of 6 team members
International Client Relation Manager
Mcann / Chanel
January 2012
to January 2013
Full-time
France - Germany
France
- Accountable for customer loyalty
- support & analysis
- claims processing
Marketing & Event Assistant
FC2 Event
January 2011
to January 2012
- In charge of preparation, monitoring and realization of events
- coordination of providers
- budget management
Languages
-
English
Expert
-
French
Expert
-
German
Expert
-
Portuguese
Expert
-
Spanish
Good
Consultant training at Illizeo for Oracle Global Human Resources Cloud 2023 Implementation Professional certification
BAC+5 MBA International Luxury Marketing
EIML (International Luxury Marketing School of Paris)
September 2010
to 2012
BAC+3 Bachelor Communications/publicity Licence
ISCPA (Medias & Publicity School of Paris; ISCOM (International Institute of Communication and Marke
September 2006
to 2009