Expériences — Sophia TAHA

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Experiences

Collaborated with creative and design teams to identify and execute new product opportunities for our annual brochure and website.
Interfaced with senior management and sales to fulfil retail requirements.
Specialised in tailor-made itineraries individually designed to suit customer's need : accommodation, excursions, private car, activities and French speaking guides, specifically in Asia, Middle East, Africa.
Developed and managed a portfolio of customers seeking cost-effective, knowledgeable travel consultation.
Conducted comparative evaluations of worldwide travel markets and trends to keep apprised of real time changes and global events directly impacting travel schedules, the economic climate, and consumer attitudes.
Demonstrated skills as a capable travel consultant within a high-volume sales environment during the busiest season,met challenges to meet a 12 months sales quota in 06 months.
Processed special requests to provide general and special customer populations with supportive services throughout all phases of travel
Trained employees in advising customers on current traveling conditions, planning customer travel and itineraries.

Planned, described, arranged, and sold tours and packages. Collected payment for transportation and accommodations from customer.
Conferred with clients by telephone, writing, and in person to answer questions regarding travel services.
Planned trips for members of club: confers with member in person or by telephone to answer questions and explain services.
Provided customer with guides, directories, brochures and maps.

Planned and arranged accommodations and other travel services for business clients
Received inquiries from existing business travel clients and follows inquiries through to booking stage
Conversed with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Travelled with the groups for enhanced relationship and coordinate services on spot

Greet customers and ascertain what each customer wants or needs.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Ticket, arrange and display merchandise to promote sales.

Interview and select young girls willing to go on "au pair" program in the US
Promote Calvin Thomas products and find new students willing to go abroad for one year
Lead meetings on Au Pair experience

Sophia TAHA