Software Test Engineer in Testing Software and Network Administrator within SAGEMCOM leading European group on the high added-value communicating terminals market.
Network Operation Center (NOC) Engineer within Tunisia Telecom leading Internet Service Provider (ISP) in Tunisia.
Sofien is an Engineer of Computer Systems Networking and Telecommunications from National Institute of Applied Science and Technology (INSAT) of TUNISIA. It is also certified TSPM (TENSTEP PROJECT MANAGEMENT).
Manage and maintain the Tunisia Telecom Monitoring Systems (these report on the status and performance of Tunisia Telecom's data network, ISP services and facilities).
Fault handling and escalation (identifying and responding to faults on Tunisia Telecom's networks,liaising with 3rd party suppliers [HUAWEI,ALCATEL,SIEMENS,ZTE] handling escalation through to resolution).
