Software Test Engineer in Testing Software and Network Administrator within SAGEMCOM leading European group on the high added-value communicating terminals market.
Network Operation Center (NOC) Engineer within Tunisia Telecom leading Internet Service Provider (ISP) in Tunisia.
Sofien is an Engineer of Computer Systems Networking and Telecommunications from National Institute of Applied Science and Technology (INSAT) of TUNISIA. It is also certified TSPM (TENSTEP PROJECT MANAGEMENT).
Manage and maintain the Tunisia Telecom Monitoring Systems (these report on the status and performance of Tunisia Telecom's data network, ISP services and facilities).
Fault handling and escalation (identifying and responding to faults on Tunisia Telecom's networks,liaising with 3rd party suppliers [HUAWEI,ALCATEL,SIEMENS,ZTE] handling escalation through to resolution).
Work with development teams to understand and document their test needs
Understanding and definition of logging tools, collect logs, analyze data and debug
Develop test suites, frameworks and tools to validate features, conformance
Reproduce and document Triple play Modem related issues through log and sniffer analysis
Implement the validation plan with Testlink
Uses programming and scripting background to develop automated testing framework
Identifies anomalies and provides solutions and suggestions when appropriate
Prepares test documentation. Provides input to team retrospectives and performance metrics to improve future testing. Archives data and reports as required.
Understand complex systems to create test plans and cases.
