A strong negotiator and self-motivated, I m comfortable networking at a senior level and have the ability to build strong and successful business relationships. I m an outgoing, resourceful and experienced General Manager, Sales and Business Development Manager, driven by ambition and motivated by challenges, I am looking for a role in a dynamic, results driven and progressive environment, that makes use of my excellent leadership, commercial and sales experience.
Achievements: Organizing and coordinating office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.
Responsibilities: Organizing the office layout and ordering stationery and equipment and maintaining office conditions.
Partner with HR to update and maintain office policy as well as assisting in the on-boarding process of the new hire.
Ensuring the smooth running of the office and help to improve company procedure and day-to-day operation & Enforcing USAID Office policy in Hubs
Assisting and overseeing finance and procurement department on Purchase to Pay process
Planning seminars and National events including guests invitation ( Minister and public figures ) budgeting, scheduling, coordinating accommodation, ensuring site security ...
Achievements: 80% of deals closed leading to 90% occupancy of the center, Managing the opening two new centers as well as the upgrade of the existing one.
Responsabilities Generates profitable new business through prospecting and enquiry handling within the local market in order to exceed set targets
Drive and maximize service revenue through up-selling of variable services to new and existing customers.
Accountability for Centre profitability, Centre performance and the Centre’s success through P&L management
With a focus on meeting Customer satisfaction and retention metrics, maintain and develop existing customer relationships
Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.
Achievements: 200 K TND sales in less than a year, Best BDM of 2014,Added 5 new clients that brought 40% of the sales value in 2014, managing 8 sales representatives
Responsibilities: Identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts.
Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
Negotiate contract details (prices, terms, down payment and settlements).
Managing, reviewing progress and delivering the client’s advertisement projects.
Conducting meetings with the clients as well as informing them about the current work status of their projects.
Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
Recruiting and training new account executives, Monitoring work performance of subordonnes and setting sales targets.
Achievements: 145% sales target hit per year , managing 10 Sales representatives in my Area, In charge of negociating 100% exclusivity off and on market ( the most prestigious Clubs, restaurants...) Best Area Sales Manager during my experience with Heineken and even after I left the company till now
Responsibilities: Setting sales targets for individual reps and the team as a whole, according to company guidelines;
Dealing with some major customer accounts myself;Collecting customer feedback and market research;
Compiling and analyzing sales figures;Reporting back to senior managers;
Keeping up to date with products and competitors;
Monitoring my team's performance and motivating them to reach targets;Sales team hiring, supervision and coaching.
Achievements: Started with 30 clients and left the company with 260 International clients , 3 million$ sales in 2008, Attending 50 Conventions in the world, Experienced in organizing telesales, seminars, trade-shows and giving presentations in international prestigious exhibition to promote company products, managing 6 international sales representatives around the worlds
Responsibilities: Identify areas of improvement in the company and assist in creating and implementing solutions;
Keep up to date on market trends and new products;
Explore and identify growth opportunities;
Negotiate contract details (prices, terms, down payment and settlements)
Provide constructive feedback to department employees;resources as assigned;
Instruct, train, mentor and manage direct reports and other inside sales
Manage, train, mentor and evaluate our direct sales team.
Proven success in a business-to-business sales environment
Expert
Experienced in self-generation of new business leads coupled with excellent account management skills.
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Customer service focused at all times with the ability to remain flexible and calm in high pressure or continually changing situations.
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Experienced in organizing telesales, seminars, trade-shows and giving presentations in international prestigious exhibition to promote company products
Expert
Professional communication skills with a high success rate in building and maintaining business relationships.
Expert
Experienced in customer account management and operations
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Proven ability to manage and motivate teams to consistently deliver high performance
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Experienced in previous P&L responsibility
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Strong organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.
Expert
Fluenct English , French, Spanish and Arabic speaken