Sirajuddin Sanghar
IT Executive
Application and System support
Ecommerce Integration
Business Technology
Customer Support
System Analyst
33 years old
Driving License
Dubai United Arab Emirates
Employed
Open to opportunities
A confident, multi-skilled and capable IT Executive with background in Logistics, Events and Healthcare.
Experienced with proven ability to drive out inefficiencies through process improvement as well as assist in the maintenance and development of Software Applications and other e-tools to ensure optimal performance.
Skilled with exceptional analytical and problem solving ability to provide software, system and hardware support .
Experienced with proven ability to drive out inefficiencies through process improvement as well as assist in the maintenance and development of Software Applications and other e-tools to ensure optimal performance.
Skilled with exceptional analytical and problem solving ability to provide software, system and hardware support .
IT Executive
Aramex at Dubai Logistics City
Since February 2016
Dubai
United Arab Emirates
- Provide IT support for Aramex clients with the proper IT solutions that facilitate Aramex services for them.
- Facilitate enhancement and development of new releases of Aramex software and other eTools.
- Support Aramex customer software, online portals and hardware solutions. Conduct briefings and demonstrations for users to enhance system productivity.
- Handling Installations and upgrades for other Enterprise Applications with in Aramex.
- Bridging gaps between various business units and IT. Conduct trainings for customers, sales teams, and IT colleagues – making sure they are well aware of the process and solutions at length.
- Assist in the development of training coursework and materials
Assistant Business Development Head
Razzmatazz Groups
September 2014
to July 2015
Chennai
India
- Exposure in all the areas in Event Exposure in all the areas in Event industry such as Business Development, Client industry such as Business Development, Client servicing, Execution, Production servicing, Execution, Production, Accounting, Marketing and Advertising , Accounting, Marketing and Advertising.
- Supervised and coordinated over 12 events in South India.
Programmer Analyst
Cognizant
2013
to 2014
- Providing Back desk IT support to one of the key Life Science account in Cognizant.
- Resolving complex and simple problems in Mainframe code using COBOL, JCL, VSAM, DB2, other Mainframe and IBM utilities.
- Data Analysis in clients quarterly and monthly reports in case of discrepancies.
