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Shuhan Hsu

Account Sales Specialist

Professional Status
Employed
Open to opportunities
About Me
5+ years of international experience in global firms across a wide range of industries including tech, energy, B2B event planning and e-commerce.

Major experience lies in strategizing and coordinating cross-functional teams to bring about fundamental change and improvement in process, and profitability. Skilled at building customer relations, business negotiation and ability to effectively work in a global team-oriented environment and create innovative solutions to capture opportunities and drive performance.
  • Negotiated payment and claim process, and served as primary point of escalation for business issues.
  • Initiated efforts to improve forecasting methodology, strengthened asset effectiveness and eliminated waste.
  • Worked with internal Finance and Customs teams to proactively identify issues affecting project schedule or profitability. Provided workable solutions to minimize risk and loss.
  • Oversaw equipment purchases for assigned projects by reviewing payment language and analyzing on hand quantity to ensure accuracy and efficiency of orders.
  • Coordinated with RD team on equipment demand analyses to define appropriate forecasts while fulfilling RD and operations demands in terms of quality, schedule and cost.
  • Supported the co-ordination and preparation for training initiatives across Europe.
  • Maintained internal and external talents related documentation, including organization charts, updating template letters etc.
  • Assisted Talent Management VP to organize and schedule internal interviews.
  • Acted as the point of contact for Talent Management VP and external suppliers.
  • Coordinated with Sales team to execute marketing activities for exhibition visitor-ship increase.
  • Managed floor plan and allocation of stand space in conjunction with Sales team.
  • Maintained a comprehensive record of sales and generate weekly reports for Management.
  • Kept track of event finance, processed invoice and worked closely with Finance team to ensure all transactions were logged and kept up-to-date.
  • Served as liaison with suppliers, contractors and exhibitors on all event-related matters to ensure event delivery was aligned to client’s objectives.
  • Assisted exhibitors and buyers with any queries regarding the event and provided customer support throughout the lead up to and at the event.
  • Built face-to-face long term relationships with customers through attending exhibitions in Taiwan or abroad.
Company Description
Chan Chao International Enterprise Group was founded in October, 1985 and is the first civil professional exhibition organizing corporation in TAIWAN. Specialize in organizing large-scale international exhibitions, publishing exhibition magazines & CD-title, deputizing well-known exhibitions around the world and pioneering to build Online Expo.