Experience — Shereen Devulder

Expériences

Goal: Develop Customer Services Support, Imaging Components Businesses.
• Build and drive budget (5 consecutive years of achievements above target budget).
• Define and implement the commercial offer according to the regions (prospect, negotiate, conclude).
• Contribute with steering community to build new regional structure (JV, partnership, logistic, administration and human resources) to provide adapted service solutions to local needs.
• Initiate with the legal department, contracts and compliance documents to protect company’s interests.
• Implement Customer Relationship Management software (CRM) and sales process (300 customers).

Goal: Improve supplier performance quality through the implementation of quality plan QMS.
Supplier: EMEA Service suppliers for medical equipment.
• Implement quality process to select suppliers compliant with Quality Management System.
• Evaluate supplier’s risks and implement alternative solutions to reduce risks.
• Implement actions for service supplier portfolio management (200 EMEA Suppliers).

Goal: French market launching with an asthma diagnosis medical device.
Clients: Health experts (Lung specialists, Paediatricians...), clinics and hospitals private and public. • Adapt the offer according to the French health market (actors, regulations, reimbursements).
• Develop communication tool to drive sales force.

Goal: Distributors Portfolio Management (Europe and APAC) for tissue Homogenizers, portable air sampler.
Clients: Scientific laboratories and laboratory equipment distributors.
• Supervise European distributors’ performance and implement corrective actions if necessary.
• Create new partnerships and consolidate the existing network (Asia Zone, Australia, New Zealand).

Shereen Devulder