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shamin dsouza

Degree in Hotel Management with 8 years of experience in HR and Service Industry.

shamin dsouza
41 years old
Hyderabad India
Professional Status
Employed
Available
About Me
In-depth knowledge of HR, hospitality and service industry.Highly motivated with a passion to excel in any challenging work environment.
Resume created on DoYouBuzz
  • Assisting in HR function reporting to the HR Manager and the Managing Director.
  • Planning, organizing, and controlling the activities of the HR department.
  • Preparing purchase orders, coordinating with suppliers, manufacturers globally and with relevant internal departments to ensure the furniture reaches the destination as per schedule.
  • Building and maintaining good relationships with new and existing suppliers from all across the Globe specifically from China, Italy, Germany,Turkey and other regions.
  • keep a constant check on inventory of various furniture by keeping track of stock at the warehouse and factory.
  • Planning and generating travel Itinerary for Management.
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  • Managing the recruitment and HR of 55 employees at PVR Cinemas, Nashik.
  • Reporting to Regional HR Manager and Zonal HR Manager.
  • Generating attendance and payroll MIS through KRONOS.
  • Managing Health insurance claims and employee benefits.
  • Organizing monthly training's on Hygiene, Soft skills, safety and HR.
  • Working on online portals like Naukri, Monster to recruit new staff.
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  • Reporting to the Center Manager and Managing Director.
  • Organising weekly board meetings of the Directors.
  • Generating MIS through Densoft, staff attendance report and HR reports.
  • Ensuring smooth functioning of patient flow through proper appointments.
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  • Working in liaison with the Regional Manager for banquet operations.
  • Preparing daily MIS reporting to the COO
  • Negotiating with clients for conferences, weddings and events
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  • Liaison with the sales and marketing manager, catering assistants, chef and the client to ensure smooth running of events.
  • Reporting to the F&B manager.
  • Designing custom packages as per customer requirement.
  • Handling Financial transactions relating to banquet sales
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  • Managing front office operations and reception to ensure the highest standard of service and guest satisfaction.
  • Reporting to front office manager.
  • Reviewing logbooks daily and monitoring activities.
  • Collaborating with engineering and housekeeping staff to ensure the best hotel experience.
  • Participating in morning briefings, MIS and coordination.
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  • Worked for an inbound US process for a credit card company – Capital One.
  • Handle inbound customer queries and offer solutions.
  • Cross sell financial products.
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Certificate course in Tourism and Hospitality

Ambro college of Hotel Management

2005 to 2006
Affiliated to American Hotel and Lodging Association
  • Office
    Advanced
  • MS Excel
    Good
  • Power Point
    Good
  • English
    Expert
  • Hindi
    Advanced
  • marathi
    Good
  • Baking Cakes
  • Chocolate making