Seifeddine Mchirgui - Marketing & Operations Specialist

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Experiences

Qualify and screen potential couriers
Manage the courier's experience and ensure their successful on-boarding

Improve the existing procedures for outgoing and incoming resources and track inventory for the warehousing department
Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets,
Develop the marketing strategy with the marketing manager in order to ensure alignment to the company's needs
Validate, approve and negotiate prices with our suppliers.

Analyze customer needs
Validate and approve sales statement
Overseeing promotional action plan (special offer, degustation, gifts)
Track inventory and approve the quality of delivered product
Track all transactions recorded on our management system and create reports

Writing reports, company brochures and similar documents
Assisting market research
Develop the relationship with customers with personalized follow-up
Develop new marketing and business strategies

Process and analyze customer requests
Assisting Orange customers in France for all technical and commercial problems
Identify the appropriate solutions according to the needs of each client

Skills

Microsoft Office Suite

Advanced
Google Docs

Advanced
PC User Skills

Advanced
SAGE

Good
Internet User Skills

Advanced

Arabic

Expert
French

Expert
English

Advanced
Italian

Intermediate

Negotiation skills

Advanced
Sales Management

Advanced
Team Management

Advanced
Communication Skills

Advanced
Customer Service

Advanced