ENI GAS&POWER New Downstream Project - Design and implementation of the controlling model for the new line of business in the non-commodity space (insurance contracts, boilers and heaters maintenance, led light bulbs, etc.)
ENI GAS&POWER Customer Care 2020 Project - Design of new channel, sourcing and service strategies for the retail Customer Care unit
ENI GAS&POWER Operations Optimization Project - Design and implementation of new performance model for the outsourcers' back-office activities
ENI GAS&POWER Controlling Model Project - Design and implementation of the new controlling model of the retail market business
Business development activities for multiple clients within the Energy sector