Sean Ferguson
Supply Chain/Distribution - Analyst/Planner
36 years old
Snyder, TX (79549) United States (Texas)
Professional Status
Employed
Open to opportunities
About Me
I've always believed that respect and trust are the most important aspects in any relationship, be it personal or professional. I am someone who has high expectations for my work. I also have an unwavering resolve. I am determined to do well in my job and have a successful career, as well as make the company I work for more competitive. I am someone who believes in integrity and that doing the right thing is most important in any relationship or situation.
Customer Service Representative (Account Manager)
Womack Machine Supply
Since January 2020
- Promptly provide accurate product information, including pricing, availability and lead time to address Customer needs
- Route non-standard or technically complex Customer inquiries to appropriate persons
- Create quotes and sales orders on a daily basis
- Utilize supplier internet portals to obtain current product information
- Follow up with Customers to provide accurate delivery dates and updated order status
- Maintain Customer information such as contacts and order preferences
- Provide monthly usage reports for Customers
Planner
Womack Systems
August 2017
to December 2019
- Entered customer orders into ERP system (JobBoss)
- Populated projects (jobs) with complete BOMs and then sourced the materials for those jobs as well as general materials.
- Worked simultaneously in two systems (Prophet21 and JobBoss) to order materials
- Scheduled jobs according to material due dates and capacity
- Received, stocked, organized and distributed materials when necessary
- Quality checked and shipped completed systems
- Resolved various issues ranging from wrong materials to invoicing discrepancies
- Used Microsoft Excel to create reports for purchasing and inventory.
- Performed month-end duties such as balancing job costs and verifying inventory lines were properly closed out.
Company Description
Manufacturer of custom fluid power and industrial automation systems.
Company website
Inventory Analyst
Standard Supply and Distributing
August 2016
to August 2017
- Managed multiple employees.
- Managed multiple location inventories
- Cycle counted inventory and oversaw projects at the distribution center
- Analyzed dead stock reports and decreased dead stock levels company wide
- Used Microsoft Access and Excel extensively to pull data from the ERP System (Prophet 21) and create reports
Company Description
Air Conditioning, Heating and Refrigeration equipment and parts distributor.
Company website
Help Desk Technician
Womack Machine Supply
November 2015
to July 2016
United States
- Assisted with troubleshooting basic software on user's computers (Microsoft Office programs, Automation Studio, Citrix)
- Kept inventory clean and organized and ordered supplies when needed (including setting up new cell phones).
- Answered phones and emails for IT and created/assigned tickets to appropriate IT technicians.
- Kept all conference rooms clean, all projectors maintained, all phones confirmed working, etc.
- Facilitated online meetings (GoToMeeting/WebEx) and monitored audio for any company-wide meetings
Production Planner
Womack Machine Supply
June 2015
to November 2015
United States
- Assisted with the creation of a new department - Production Planning. This included setting up processes, documenting all necessary information and developing training material.
- Planned production schedules for one main location and 3 other remote locations
- Sourced components/materials and ensured they were delivered/produced in time for customer delivery.
- Resolved issues involving missing, defective, or incorrect parts
Customer Service Representative
Womack Machine Supply
June 2012
to June 2015
Full-time
Farmers Branch
United States - Texas
- Promptly provide accurate product information, including pricing, availability and lead time to address Customer needs
- Route non-standard or technically complex Customer inquiries to appropriate persons
- Create quotes and sales orders on a daily basis
- Utilize supplier internet portals to obtain current product information
- Follow up with Customers to provide accurate delivery dates and updated order status
- Maintain Customer information such as contacts and order preferences
