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Scott
Arnold-Stanton
General Resume
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Experiences
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Professional Status
Employed
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About Me
I am a hardworking team player who is enthusiastic about learning new skills and taking on projects and ideas and running with them.
Resume created on DoYouBuzz
Experiences
Help Center Lead Consultant
IT Help Center UMass Amherst
August 2012 to January 2015
Provide technical support to UMass Amherst faculty, staff, and students.
Document, research, and troubleshoot technology-related questions and problems.
Deliver outstanding customer service via walk-in, phone, web chat, and email based support.
Keep up-to-date on new software, hardware, and services.
Test and provide feedback on recently released software and hardware.
Participate in special projects such as creating workflows, basic server management, and other work tools.
