Enthusiastic, mature, hardworking individual. Being a great asset to the people around me, I have learnt to be independent, confident and demonstrate the ability to work on my own, using my own initiative while enjoying team spirit.
I am reliable, honest, polite and dependable. Being a versatile person and coping efficiently and effectively in all situations.
I constantly set myself high targets in order to attain optimum potential. Seeking new responsibilities and adapting myself to shifting circumstances are values I care to portray.
I express a healthy positive attitude towards life in all I strive to achieve.
I set up my own self-employed business offering the service of managing my clients accounts: General daily ledger. Daily Cash Control. Processing Accounting entries, either manually or computerised -Sage / Quickbooks. Management of Accounts. Dealing with Debtors & Creditors. Preparation of Financial Statements, Balance Sheets, Profit & Loss A/C's. Bank Reconciliation, filing of Tax Returns. Financial reports, VAT. New Business Start-Ups. Implementing & maintaining proper accounting systems, Office management, record keeping and responsibility for information systems. Dealing with clients, whether in person or on the telephone. Ability to work with minimal supervision, excellent management skills. Competence to meet deadlines and work under pressure. Typing skills and expertise in the use of common office systems and software. Discretion and understanding the need for confidentiality
Supervising a team of Accounts Clerks: Delegate tasks to be completed within deadlines. Monitor team & staff performance. Communicate regularly face to face with the team & with individuals. The use of Sage software package: General daily ledger. Daily Cash Control. Processing Accounting entries using the software Sage. Management of Accounts. Dealing with Debtors & Creditors. Preparation of Financial Statements, Balance Sheets, Profit & Loss A/C's. Financial reports, VAT. Bank Reconciliation, filing of Tax Returns. Dealing with PAYE and other benefits. Devising & maintaining office systems, data management & filing. Arranging travel & accommodation. Dealing with all telephone calls, inquiries & requests. Meeting & greeting visitors at all levels. Organizing & maintaining diaries & making appointments. Dealing with incoming email, faxes & post. Producing documents, reports & presentations. Organizing & attending meetings & ensuring the manager is well-prepared for meetings. Liaising with clients, suppliers & other staff. Ability to work with minimal supervision. A proficiency in the use of English.
Supervising & mentoring a team of 15 staff to provide excellent customer service. Accounting and record-keeping. Dealing with Payroll. Organising Team Building Activities. Exceptional service and management skills in the culinary industry. Providing direct attention to customer needs. Multi-tasking, decision making, dealing with difficult people, on-time product delivery & sales.
Answer customers' questions, and provide information on procedures or policies. Bag, box, wrap, or gift-wrap merchandise. Compute and record totals of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Issue receipts, refunds, credits, or change due to customers. Resolve customer complaints. Stock shelves, and mark prices on shelves and items.
Developing Confidence, Competence & Resourcefulness in Literacy Awareness of how Literacy Skills are learnt and develop Designing and using everyday activities to develop Literacy Skills The Range of Languages & Approaches
WORD PROCESSING COURSE CONTENT Creating a Basic Document Editing a Document Formatting Texts & Paragraphs Inserting Graphic Objects & Adding Tables Controlling Page Appearance Proofing a Document
EXCEL COURSE CONTENT Use Excel graphs to represent data Understand advanced editing procedures of graphs Use pivot tables to summarise data effectively Produce trend lines Learn Goal Seeking Learn the Formulas Build data tables to display a variable range Undertake consolidation Experience various scenarios Group and outline OLE to link Excel to other applications Implement Data Validation Checks
GRAVENEY SECONDARY SCHOOL, MITCHAM, SOUTH LONDON, U. K
January 1984
to November 1987
English - A Mathematics - A Biology - A Social /Careers Education - B Physical Education - B French - A Office Studies - A Art - B Chemistry - B Drama - A