Sandra LEKEUFACK DJOUMESSI

Resume created on DoYouBuzz

Experiences

Manage the entire University database by keeping all files up to date, free of errors, and organized.
Analyze and sort through more than 5000 files as well as Collective agreements to retrieve the relevant information for specific cases and deliver it to the appropriate supervisor in a timely manner
Put in practice my advanced excel skills to compile and re-conciliate all the databases of the university of Ottawa
Produce case reports with a high level of accuracy, attention to details and effectiveness.
Excelled in newly learned software such as Xtender, Fast and ERP
Review and analyze Collective Agreements and University Policies for better decision making

Greeted a diverse clientele (professors, students, faculty members) and assist them with various administrative tasks in a prompt and courteous manner
Supported members of the Academic Affairs team in their daily tasks increasing my ability to multitask while being time efficient
Recommended improvements to the administrative assistant Guide lines to facilitate the execution of certain tasks
Demonstrated patience and professionalism towards customers when handling stressful situations
Accepted and welcomed additional responsibilities in order to meet team objectives

Tasked with various initiatives related to staffing, compensation and job classification
Selected the most proficient profiles from hundreds of resumes for vacancies
Scheduled and planned job interviews and ensured that pre-selection tests went smoothly
Initiated the creation of HR tools such as a bank of interview questions
Set priorities and used multitasking skills while juggling various projects
Put my bilingualism to work through the translation of documents between the two languages

Managed Fido’s customers accounts and assisted in making contract adjustments
Gathered appropriate information and used positive language while resolving issues with clients in a timely manner

Prepared paperwork for the Association and submitted it to the appropriate stakeholder within the deadlines
Kept accurate records of all activities, processed invoices, and record accounts payable and accounts receivable
Prepared quarterly financial reports
Forecasted spending and prepared detailed budget reports for each individual event.
Managed time effectively and demonstrated solid planning skills while organizing events

Provided outstanding customer service while interacting with prospective clients
Developed excellent oral and written communication skills

Education

Skills

Quickbooks

Intermediate
Internet

Advanced
Microsoft Office: Completed advanced courses in MS Excel, Access and PowerPoint

Advanced
Framemaker

Intermediate

Time management: been joggling between work and school for the past 4 years

Advanced
Prioritization: be able to recognize between tens of projects which ones should be done first

Good
Dependability: Work is always done on time and is always impeccable

Expert

Customer service: Ability to interact with a demanding clientele

Advanced
Teamwork: Collaborative team player proven through group work in academic and professional settings

Expert
Bilingualism: Fluent in French and English

Advanced
Effectiveness: Ability to communicate effectively, interpersonal and problem-solving abilities.

Good

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