Provided monthly one on one’s with the agents to maintain and improve their performance
Special projects Managing as necessary
Provided mentoring and career development support to agents
Contributed directly to performance evaluation of assigned individuals
Managed projects to be completed on time and within quality standards
Detailed Description
Strong Team Player and role model, capable of gaining trust to support their team, peers and others
Excellent communication skills at all levels
Ability to relate to others in a positive manner and build strong working relationships
Ability to be resilient and work under pressure
Company Description
Teleperformance is a global customer service, technical support, call centre, debt collection and social media company with headquarters in Paris, France.
