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Saed Kamel

Quality Analyst

34 years old
Giza (8655) Egypt
Employed Available
Career Objective:
Seeking for a challenging and rewarding position as a Software Testing Engineer, and aim to work in a challenging work environment where.

Soft Skills:
• Reporting
• Presentation Skills
• Creativity
• Research
• Motivating
• Collaborative
• Proactive


LinkedIn:
https://www.linkedin.com/in/saed-kamel-250509150/
Resume created on DoYouBuzz
  • My Scope is Monitoring Back Office and Front-line Operations. Delivering Training for new comers. Performing Data Analysis & Reporting.
  • Achievements:
  • Performance Appraisal at Vodafone 2017 Appraisal was Top Performer
  • Delivering Training "Essentials of Quality Assurance" for the new Quality coaches in my team (Quality Assurance Team at Vodafone– Spain Account)
  • The Product Owner of the project: Building New Quality Monitoring Sheet for the Web Chat Team in Spain Account at Vodafone.
  • Back Office Spanish Advisor for teams
  • Achievements:
    Creating a new tool for the Front Line Team in Spain Operation to help them to learn the Moroccan Language; an Audio Dictionary to read and hear the pronunciation for the Moroccan Language
  • Performance Appraisal:
    2014 G ( Good) / 2015 E ( Excellent) / 2016 E ( Excellent)
  • Teaching Spanish for adults
  • Cataloging customers concerns and comments. Writing service orders and descriptions of problems and repairs.