Group CTO
Stanley International Betting Ltd
March 2011
to August 2012
Full-time
Liverpool
United Kingdom
- Executive Director reporting to Owner.
- Service Delivery for all channels Digital and Retail including 2500 retail outlets across Europe.
- Product vision and management of Retail and Digital channels.
- Product Development for Retail and Digital channels
- InfoSec
- Acquisition and retention of Gaming Licenses
- Head of eGaming building on-line operations including UX, CRM, eComms, Fraud, CS, Domain Management.
Detailed Description
- Grew IT team from 25 to 50+ in 12 months.
- Built User Experience (UX) and on-line marketing teams.
- Built a project and programme management team.
- Built a business analysis team to ensure the business got what they needed, first time.
- Acquired betting platform and associated IPR.
- Extended betting platform to support trading and operating needs of Stanleybet and partners.
- Integrated betting platform into legacy systems.
- Acquired Danish on-line and off-line gaming licenses.
- Acquired Belgium off-line gaming license.
- Acquired Polish on-line gaming license.
- Acquired Malta on-line betting and casino licenses.
- Built end to end on-line operation including eComms, Fraud, CRM, Marketing, CS functions ready for Polish B2B launch with STS.pl.
- Introduced Information Security policies. This and other change described enabled StanleyBet IT pass their first external audit (PwC) in 8 years.
- Implemented Marksense across retail outlets.
- Implemented BetGenius freeing up approximately 45 FTEs.
- Introduced basic ITIL principles, culture and tools such as Incident and Problem Management, Configuration/Change and Release Management, Monitoring and Reporting of Service Levels. Stabilised production and increased uptime.
- Initiated Architecture programme to replace 15 year old VB code and to provide real time risk reporting and other key BI.
- Initiated programs to deliver electronic offer to retail outlets.
- Initiated programs to introduce new products such as Self Service Betting Terminals.
- Initiated Virtualisation, Network and Server consolidation programmes.
- Initiated staff development and training.
- Introduced the concept of Build Management and initiated a move to a continuous integration process.
- Defined and implement the end to end product development process.
- Consolidated a leaky OPEX and CAPEX expenditure.
- Built a Purchasing function and then moved this to the Finance team.
- Divested IT from the legacy management of the HR function.
- Build out of new Romanian B2B Call Centre and Gibraltar office.
- Support the migration of trading support services to Malta.
Company website
