Passionate about Information and Communication Technologies, specialist in networks and information security, supporting expert, enthusiastic about innovation and intelligent work I have more than 14 years of experience working as a professional with information and communication technologies and I have witnessed it's evolution and how it has become intrinsic in the life of human beings and companies. I have been fortunate to learn, stumble and grow collaborating in the Private and Government sector. I have obtained professional training that has helped me to give solutions to the challenges that I have faced. (PMP, ITIL, CISA, BPM, Risk Management, among others). By achieving goals like organization, team and person have been the goal and order of priority of my actions.
Develope, training and administration of a support group,for management of virus incidents for companies in Mexico, Latin America and Brazil.
Management of antivirus console (Endpoint Protection) for: Aeromexico, Mexicana de Aviación, Interjet, Femsa, Cimsa, Jugos of the valley, metlife and vitro.
Manage of technologies such as: Etrust 8.1, Symantec, Officescan10, ForeFront.
Staff training for technical support level 1, for the application of preventive and corrective procedures.