Jose Antonio Rulfo Zaragoza
Project Manager, ITIL, Information Security, Networks and Technology Infrastructure
42 years old
Driving License
Mexico City (07230) Mexico
Employed
Open to opportunities
Passionate about Information and
Communication Technologies,
specialist in networks and information
security, supporting expert,
enthusiastic about innovation and
intelligent work
I have more than 14 years of
experience working as a professional
with information and communication
technologies and I have witnessed it's
evolution and how it has become
intrinsic in the life of human beings
and companies. I have been fortunate
to learn, stumble and grow
collaborating in the Private and
Government sector.
I have obtained professional training
that has helped me to give solutions
to the challenges that I have faced.
(PMP, ITIL, CISA, BPM, Risk
Management, among others). By
achieving goals like organization, team
and person have been the goal and
order of priority of my actions.
Communication Technologies,
specialist in networks and information
security, supporting expert,
enthusiastic about innovation and
intelligent work
I have more than 14 years of
experience working as a professional
with information and communication
technologies and I have witnessed it's
evolution and how it has become
intrinsic in the life of human beings
and companies. I have been fortunate
to learn, stumble and grow
collaborating in the Private and
Government sector.
I have obtained professional training
that has helped me to give solutions
to the challenges that I have faced.
(PMP, ITIL, CISA, BPM, Risk
Management, among others). By
achieving goals like organization, team
and person have been the goal and
order of priority of my actions.
Deputy Director of Information Security and Infrastructure
Secretaría de Finanzas y Administración del Gobierno del Estado de Puebla
Since July 2013
Full-time
Puebla City
Mexico
- Design, acquisition and implementation of information and
communication technology infrastructure. - Management of a team, for the development of a technological intelligence platform
Specialized Consulting Analist C
Secretaría de Finanzas y Administración
June 2011
to June 2013
- Design and implementation of network infrastructure projects, support and services for the government office.
- Selection and management of personnel to support users and networks.
Security Analyst
Hewlett Packard Enterprise
February 2009
to June 2011
- Develope, training and administration of a support group,for management of virus incidents for companies in Mexico, Latin
America and Brazil. - Management of antivirus console (Endpoint Protection) for:
Aeromexico, Mexicana de Aviación, Interjet, Femsa, Cimsa, Jugos
of the valley, metlife and vitro. - Manage of technologies such as: Etrust 8.1, Symantec,
Officescan10, ForeFront. - Staff training for technical support level 1, for the application of
preventive and corrective procedures.
Remote Desktop Management
HP Enterprise Services
February 2007
to February 2009
- Remote Technical Support of the Software in the following
companies: Mexicana de Aviación, Aeroméxico, Grupo Vitro,
Grupo Arca, Grupo Desc, Fonterra y Grupo Bimbo
Ingeniero de Soporte en Sitio
Mexicana de Aviación
February 2006
to February 2007
- Technical Support to Hardware: IBM, DELL, HP equipment, HP
printers, Software: Windows 9.x, 2000, Xp PCs, Microsoft Office
Suite, Software distribution and electronic inventory control
software (Software Delivery and Asset Management (C.A.), AS /
400 and UNIX emulators.
Support Manager
Grupo de Sistemas de Energía Continua S.A. de C.V.
February 2004
to February 2006
- Installation of servers, implementation of wireless and wired
networks. Windows technical support, Office 97-2003 bundling,
ASPEL database administration, installation and support. - Technical support achieving reduction of virus and problems
entry - Planning, coordination and supervision of projects of
installation of wired networks and works within Site.
Maintenance of UPS and Direct Power Plants Power plants for
Telmex.
Executive Diploma and Certification ITIL foundation V3 Id:4776635
Executive Diploma in Project Management PMI Id: 4617593
Security Conference and Forensic Investigations
Security Conference and Forensic Investigations
Security Conference and Forensic Investigations
-
Conflict Resolution
Advanced
-
Client Facing
Advanced
-
Strategic thinking
Advanced
-
Effective communication
Advanced
-
Decision making
Advanced
-
Stress management
Good
-
Results Oriented
Advanced
-
Quality
Advanced
-
Puntuality
Advanced
-
Responsibility
Expert
