As a highly dedicated and result oriented individual with over 7 years of experience in retail account management in banking, customer service, and administrative work I have a strong passion for providing the highest standards of customer care. All my previous jobs have enabled me to develop not only specific retail and customer service experience but a valuable and transferable skill set to many sectors. Utilizing excellent communication skills I developed and maintained successful business and working relationships, handled multiple situations involving meeting deadlines and working effectively under pressure, dealing with clients' complaints and delivering persuasive presentations to groups or individuals. Looking to secure a position within an ambitious company, where I can bring immediate value and develop current skill set further.
Interpersonal - able to interact successfully with a wide range of people; know how to interpret and use body language
Advanced
Public speaking skills - able to make formal presentations
Advanced
Counseling skills - respond to others in a clear and non-judgemental way, actively listening and offering appropriate support
Expert
Teaching and supervising skills - able to help others gain knowledge and skills and monitor progress and asses the quality of job performance of others
Advanced
Persuading skills - able to communicate effectively to justify a position or influence a decision; able to sell products and promote ideas
Advanced
Care-giving skills - able to emphatize with others, to tune in and give sensitive care
Expert
Analytical/logical thinking skills - able to draw specific conclusions from a set of general observations or specific facts
Advanced
Able to generate new ideas, create new solutions and use wit and humor effectively
Advanced
Problem solving- able to clarify the nature of a problem, evaluate alternatives and propose viable solutions