As a highly dedicated and result oriented individual with over 7 years of experience in retail account management in banking, customer service, and administrative work I have a strong passion for providing the highest standards of customer care. All my previous jobs have enabled me to develop not only specific retail and customer service experience but a valuable and transferable skill set to many sectors. Utilizing excellent communication skills I developed and maintained successful business and working relationships, handled multiple situations involving meeting deadlines and working effectively under pressure, dealing with clients' complaints and delivering persuasive presentations to groups or individuals. Looking to secure a position within an ambitious company, where I can bring immediate value and develop current skill set further.
Maximized quality- quantity report by serving over 150 drinks in one hour during rush hours while delivering great customers serive
Enhanced the number of returning coffee customers by developing great relationships with them through authentic and empathic communication and effective coffee making
