As a highly dedicated and result oriented individual with over 7 years of experience in retail account management in banking, customer service, and administrative work I have a strong passion for providing the highest standards of customer care. All my previous jobs have enabled me to develop not only specific retail and customer service experience but a valuable and transferable skill set to many sectors. Utilizing excellent communication skills I developed and maintained successful business and working relationships, handled multiple situations involving meeting deadlines and working effectively under pressure, dealing with clients' complaints and delivering persuasive presentations to groups or individuals. Looking to secure a position within an ambitious company, where I can bring immediate value and develop current skill set further.
Generated weekly and monthly sales reports and managed client database
Delivered powerful presentations to groups of people which resulted in selling financial products to more than 50% of the employees.
Achieved and surpassed targets by implementing a new system for paperwork by collaborating with the HR departments within the companies we had as business
Coordinated a team of 3 consultants, prioritized and delegated tasks, provided motivation and gave useful input based on previous experience within a similar project so that individual and also team targets were achieved
Introduced new data entry procedures for a more efficient workflow which enabled the sales and approval departments reach their targets and led to a big volume of sold products for the bank
