Rose Yanni

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Experiences

Working with clients to identify their needs and ensure customer satisfaction.
Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
Coordinate with vendors, exhibitors during event planning.
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event.

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Working with clients to identify their needs and ensure customer satisfaction
Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
Coordinate with vendors, exhibitors during event planning.
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event.
Manages group room blocks and meeting space for average to large-sized assigned groups.

Builds market position by locating, developing, defining, negotiating, and closing business relationships
Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
Protects organization's value by keeping information confidential.

Amadeus course and Ticketing
Tailor domestic and international itineraries according to requester's desire and
requirements
Deal with suppliers (or contract directly with hotels, restaurants, guides and transfer
agents) and flight agents in order to get the best possible rates and be in direct contact
with the source supplier
Negotiate directly with the foreigner agents (tour operator) concerning all issues
related to program's tourists which includes " Accommodations, tours and transfers
excursions , making new deals with the hotels by Setting with the foreign contracting
manager based on the market needs
Quote rates and design new forms of presentation to our offer so as to be sent to
client in good presentation keeping on top the image of Travco
Looking for new corporate and big companies to make those clients regular customers .
Arrange flight tickets reservations in concordance to the requested trip dates, and
timing of hotels check in and out.
Intermediate between clients and embassy's in order to support for visa letter
issuance or any necessary needed documents to facilitate the visa process.
Travel with the groups we handle as quality control in order to supervise handling
process by the supplier's side and be in direct contact with our clients so as to solve any
problem and be in the group service to arrange any request on land

Travco Travel Group

January 2009 to July 2011

Full-time

Cairo

Egypt

Tailor domestic and international itineraries according to requester's desire and
requirements.
Deal with suppliers (or contract directly with hotels, restaurants, guides and transfer
agents) and flight agents in order to get the best possible rates and be in direct contact
with the source of the suppliers.
Negotiate directly with the foreigner agents (tour operator) concerning all issues
related to program's tourists which includes " Accommodations, tours and transfers
excursions.
Making new deals with the hotels by setting with the foreign contracting
manager based on the market needs.
Quote rates and design new forms of presentation to our offer so as to be sent to
client in good presentation keeping on top the image of Travco.
Necessary experience to lead and manage group quotation, dealing and handling, we
count on our previous experience of incoming tourism to support our deals in
contracting with suppliers, hotels, restaurants and transfer agencies.
Make the necessary calculations to finalize invoices of both receivable and payable for
groups, taking into consideration timing factor between receiving amounts and the
necessary period to cover payment to suppliers respectively.
Follow up the sales promotion plans.

We provide and organize vacation and holidays packages
coordinating and negotiating with airlines, hotels, ground transportation services,
tour guides and sightseeing providers, restaurants and other similar businesses.
Collecting, evaluating and responding to customer feedback.
Confirming customer names with airlines/hotels.

Responsible for providing secretarial, clerical and administrative, support in order to
ensure that services are provided in an effective and efficient manner.
Receive, direct and relay telephone messages and fax messages.
Maintain the general filing system and file all
assist in the planning and preparation of meetings, conferences and conference
telephone calls.
Provide word-processing and secretarial support
Type documents on a word-processing system

Education

Skills

EVENT PLANNER