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Romain Proust

Romain Proust

ROI-Oriented Web Marketing Consultant & Team Operations Manager

35 years old
Driving License
Barcelona (08025) Spain
Employed Open to opportunities
Contact me
Natural energetic leader who enjoys seeing his teams succeeding by achieving their goals. 

I have set up departments and teams from the ground up; defining strategies, establishing process, hiring, training, targets, KPIs, SLAs and leading.

Ambitious, enthusiastic and have a passion for sales with the aptitude and have a good track record of success with nurturing and growing partnerships

I enjoy working within a team environment, meet new people and confident enough to be able to deal with difficult situations in a calm and professional manner.

I am quick thinking and able to make fast decisions when dealing with unexpected situations or emergencies.

Highly organised and detailed oriented with a proven ability to meet deadlines and targets.
Resume created on DoYouBuzz
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Experiences
  • SEO optimization (audit and delivery),
  • Paid Ads (SEA): Google Ads and Facebook Ads,
  • Advising in Digital Marketing Strategy,
  • Google Analytics accounts administration,
  • GTM Tracking,
  • User Experience consulting,
  • Website creation, mostly CMS,
  • Emailing campaigns management,
  • and more!
Company Description
ROI-oriented web marketing consulting.

Let me help you grow your online visibility.
Share with me your today’s digital issues or projects to receive your customized solutions.
Company website
https://proustromain.com/
  • Helping multiple clients achieve their goals on various Google Ads, Facebook Ads and Linkedin Ads projects.
    From keywords studies to paid campaigns optimization.
  • Establish tracking of interactions across multiple websites through Google Tag Manager.
Company Description
Keyweo is a digital marketing agency based in Barcelona. We guide our clients throughout their digital strategy.
Our areas of expertise: SEO / SEA (Google Adwords / Bing Ads) / Website Creation / Facebook Ads / CRM / Email Marketing
Company website
https://keyweo.com/
  • Seeking for high quality email databases to monetize.
  • Establishing strong relationship with advertisers. Getting access to best payouts, ad models and direct campaigns.
  • Making databases everyday more profitable through careful monetization methods.
  • Overseeing billing, avoiding late payment both ways.
  • Delivering according management’s KPIs in terms of revenue generated and management objectives.
Company Description
Founded in 2008, Natexo is a consulting agency providing acquisition of traffic and qualified leads through various products : Survey, sweepstakes, and dedicated emailing operation. Natexo is based on its expertise in emailing with a vision of becoming the world leader in acquisition, every year Natexo aims to open three new subsidiaries, take over new companies and develop new products.
Company website
https://www.natexo.com/

Founder

PRAS LTD
March 2016 to December 2018
Sliema
Malta
Company Description
Retail company, initially focused on health and personal care products, with Brisa Menstrual Cup as the main product.
  • Manage Account Management Department including their Team Leader.
  • Heading the company's Data Operation branches (an outsourced team of 14 and an on-site team of 5, both leaded by a Team Leader).
  • Ensuring success of a new Performance Optimisation team (staff of 5 with a Team Leader)
  • Setting up from scratch onsite Data Operation team and Performance Optimisation Group department.
  • Working closely with the COO and CFO on business strategies.
  • Set monthly targets and ensure they are met.
Company Description
msales is a leading global supply and demand platform.

Connecting app developers with an engaged audience anywhere in the world. Delivering you quality, transparent results at scale.

  • Advanced targeting
  • Performance focussed support
  • CPI, CPE, CPL and CPI to CPA optimisation

We work with digital entertainment products from lifestyle to commerce to gaming and more on a performance basis, offering flexible, quality user acquisition through our plug and play system.

Used by the leading players in the industry, we are completely brand safe and our tech-driven monetization approach provides outstanding growth and reach in the market.
Company website
http://msales.com
  • Leading a team of Account Manager team (staff of 6).
  • Manage company's outsourced Data Operation team.
  • Supervising completion of daily service level targets.
  • Ensuring reliability, performance and scalability of operation.
  • Reviewing and updating processes as adding new ones.
  • Establishing quality assessment, training and guidelines.
  • Coordinating with Administration, Legal and Operation team.
  • Overseeing finance, HR and recruitment procedures.
  • Providing training and integration for the Company's new hires.
  • Hiring new team members.
  • Supporting account manager on deals to ensure customer success.
  • Dealing with key accounts on high business and financial matters.
Company website
http://msales.com
  • Managing and supporting existing partners including daily analysis and communication.
  • Build strong commercial relationships with 3rd parties.
  • Analyse traffic patterns and performance of different segments.
  • Keeping partners up to date on new products and segment opportunities in order to continually motivating them to perform better.
  • Upselling by negotiating additional budgets for existing products with partners.
  • Integrate and test new products.
Company website
http://msales.com

Account Development Manager

RTE Network / Faxbox Limited, Dublin, Ireland
January 2014 to April 2015
Full-time
Dublin
Ireland
  • Identifies development potential in accounts by studying current business; identifying and evaluating additional needs; analyzing opportunities.
  • Initiates sales process by building relationships; qualifying potential; scheduling appointments.
  • Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services.
  • Closes sales by overcoming objections; preparing contracts.
  • Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Detailed Description
  • Targets always reached.
  • Develops new and existing business by analyzing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies.
  • Retains existing account which would like going away; changes customers mind.
Company Description
RTE Network is Europe's number one for FAX IP solutions and provides companies with high-availability value-added communications services, based on its global Fax / Voice / SMS / IP network.

RTE Network and Faxbox Limited are today part of J2Global

Customer Care Agent

Faxbox Limited, Dublin, Ireland
June 2013 to December 2013
Full-time
Dublin
Ireland
  • Setting up new customer accounts, integrating the customer’s chosen Faxbox solutions and providing online training (20-25 accounts set up / training provided per week)
  • Supporting customer with technical issues and general queries (20 calls per day)
  • Identifying client incidents, analysing issues and delivering solutions in a professional manner
  • Delivering excellent customer service
  • Working toward individual and team targets
Detailed Description
  • Part of the support team (4 peoples) I was there to provide any help to the customer so that he can use the product without any difficulties and misunderstanding. The customer must be happy to have invested in our product. I have got to customer’s confidence and loyalty, and then generate new needs in his company.
Company Description
Faxbox Corporate is the leading Fax Mail service in Europe. Faxbox Corporate allows its customers to easily send and receive faxes via email.

Faxbox Limited is today part of J2Global
Company website
http://www.firstway.com/fr/

Technical Support Analyst

CPL Integrated Services (Occipial Ltd), Leixlip, Ireland
October 2012 to May 2013
Full-time
Leixlip
Ireland
  • Logging, validating and diagnosing customer IT issues (20-25 calls per day).
  • Providing solutions to the customer through information gathering, analytical troubleshooting and problem research, or to route or escalate the call to the appropriate resolution team
  • Managing end to end all calls logged, providing regular updates to customers on call status
  • Handling email correspondences promptly and professionally (15-20 per day).
  • Ensuring that excellent customer service is provided
  • Working toward individual and team targets (calls and incident tickets quality).
Detailed Description
  • Provide the best and quick IT support to French and English speakers users from everywhere in the world. After a month of training, I always have been around than 95% of success in my quality evaluations. The last months, I also have been in charge of the incoming emails distribution for the whole desk (40 peoples).
Company Description
First level support an IT Service Desk at HEWLETT-PACKARD, Dublin

Communication Assistant

Lider - Sun Way, Bonchamp-Lès-Laval, France
September 2011 to July 2012
Bonchamp-Lès-Laval
France
  • Creating a communication department and developing a communication strategy, capitalizing on market analysis and various media
  • Optimizing ergonomics, updating and analysing performance of websites: lider.fr & sun-way.fr
  • Organizing and managing the international boat fair stand.
Detailed Description
  • I was in charge of the company’s communication department, and in direct relation with the CEO. I also spent several weeks at fairs to present the products and sell them.
Company Description
As the French market leader, Lider is specialised in trailer design and manufacturing (all purposes trailers, under European Directive, sold to general public and professionals)

Companies today part of Trigano Group
Company website
http://www.lider.fr

Manager Assistant and Seller

Boulangerie Duchesne, Laval, France
April 2011 to August 2011
Laval
France
  • Supervising staff
  • B to C Sales
  • Participating in production department
  • Recognising customer needs and serving attentively
  • Visual merchandising
Detailed Description
  • I have assisted the bosses to manage the staff while they had two stores, and also to improve the visual merchandising and sell the products to the customers.
Company Description
Artisanal bakery, patisserie, sandwich shop comprising

Manager Assistant and Salesman

Minoteries Du Château, Ernée, France
September 2007 to March 2011
Ernée
France
  • Creating communication department and media campaign
  • Coordinating business meetings and general sales administration tasks
  • Monitoring existing and prospect B to B customers
  • Analysing customer needs and creating tailored sales proposals
  • Establishing a professional trade show
Detailed Description
  • I was the sales manager’s right arm, to assist him in the all managerial tasks. The communication and marketing departments were non-existent when I started, so my main assignment was to respond to the customer's requests in waiting. The last half year, I also completed salesman’s duties (25% of development in a geographic area).
Company Description
Minoteries du Château is a flourmill producing flour intended for bakers, supermarkets and food industry

Companies today part of Minoterie Girardeau
Company website
https://minoteries-chateau.com/
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Resume created on DoYouBuzz