Key Account Manager @ Orange Business Services

About Me

Currently Sales Development Manager at Salesforce: commitment to hire, train and coach a talented Business Development Executives' team in order to generate a qualified pipelines for Large Accounts (+2000 employees).

Previously:

"Regional Sales Manager": commitment to manage 8 Account/Business Managers in order to develop IT & Telco Business with 400+ SME customers - BtoB

"Digital Marketing Strategist": commitment to develop Digital & Content Business (Social Media, Music, TV, Games, News) with Orange affiliates on EMEA zone (Africa/Middle East) - BtoC.

"Key Account Manager" at Orange Business Services: commitment to develop IT & Telco Business with 12 Key Account customers - BtoB.

Hired within Orange International Graduate Program (dedicated to Business & Engineering Schools Graduates).

Specialties: Management - Key Account Management - Sales - Negotiation - Business Development - International

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Experiences

Key Account Manager

Orange Business Services

June 2008 to March 2011

Full-time

East of France, Business Unit

France

Key Account portfolio: 12 Customers – Annual Turnover: €4m
Define Account Strategies: set priorities, develop turnover and the sales
Project Management: drive a 3 to 8 people team working on complex projects
Account Management: responsible for the business relationship and customer satisfaction
Identify and characterize new projects, Control influence networks, meet new contacts,
Negotiate deals in a highly competitive environment, defend pricing policy
Key Achievements: Portfolio Turnover increase: +6% | Most significant deal: €1,7m | 3 other deals around €1m
Business Area : IT; WAN/VPN, LAN; ToIP/VoIP; GroupWares; Mobile technologies (MtoM, convergence), CRM

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Romain LACOUR

Sales Development Manager - Large Accounts

Key Account Manager