ROBINS DOMINIC
CMA CGM & ANL (NE) LLC, DUBAI - Customer Service Officer – Liner Customer Service (Export / Import customer service and cargo readiness).
38 years old
Driving License
Dubai United Arab Emirates
Professional Status
Employed
Open to opportunities
About Me
I am an extrovert person open to everyone and every opportunities. I am innovative in International Business and foreign seaborne trade. Looking ahead for opportunities in managerial positions as well as entrepreneurship and making a career in International Business.
Customer Service Officer – Liner Customer Service (Export / Import customer service and cargo readiness)
CMA CGM & ANL (NE) LLC
May 2017
to June 2024
- Transshipment cargo management for cluster ports.
- Cargo readiness – export.
- Customer service – Export/Import.
- Export load list – UAE local ports.
- Salesforce NOVA – calls / cases handling.
- Vessel handling – JEBEL ALI port.
- Cost optimization and equipment control.
- Break bulk / OOG handling – JEBEL ALI port.
Company Description
CMA CGM - French shipping line, operating in global liner shipping business.
Company website
Operations Analyst – Liner Operations
APL (Emirates) LLC; Dubai American President Lines
June 2013
to April 2017
Full-time
Dubai
United Arab Emirates
- Cargo execution operations
- Container load and discharge planning
- Planning container transshipment movements
- Port co-ordination
- Planning special container movements
- Variable slot cost invoice processing
- Co-ordination with feeder line operators
- Jebel Ali Port transshipment cargo management
- Planning based on terminal reports
- Planning vessel space reservations
Detailed Description
- Operations Analyst – Liner Operations (APL cargo execution and terminal/land operations)
Company Description
American President Lines - a fully owned subsidiary of CMA CGM group, operating in global liner shipping business
Company website
(Administrator) Associate – Liner Operations
MAERSK Global Service Centres (India) Pvt. Ltd
November 2011
to March 2013
Full-time
Chennai
India
- RKCO operations.
- Stowage planning.
- Transshipment planning.
- Cargo Execution.
- Capacity management.
- Global phantom booking project.
Detailed Description
- Recreate Kontainerised Cargo Operations – system operations, container loading, discharging, local and transshipment moves and management reporting system operations based on Terminal Load and Discharge Reports.
- Responsible for the process of container load and discharge planning, stowage planning and planning transshipment and special container movements based at the PSA container terminal, Singapore, supporting Maersk operations team at Singapore PSA terminal.
- Responsible for the process of Maersk vessel Capacity management – preplanning, planning and executing the vessel space reservations and long term/short term vessel capacity planning based on the Maersk global booking system.
- Part of the Global Phantom Booking Project for identifying and clearing the long term global phantom bookings in Maersk Global Customer Support System. Designed a unique database for tracking contact ID's for global phantom booking project.
Company Description
A. P. Moller Maersk group company operating as a shared service centre for Maersk line, DAMCO(Maersk Logistics) and other business units of A. P. Moller Maersk group.
Company website
Probationary Trainee
TOBEN Logistics Pvt. Ltd.
August 2011
to October 2011
Full-time
Tirupur
India
- Shipping documentation.
- Customer relations to exporters and importers.
- Logistics co-ordination.
- Customs clearance.
- Freight forwarding.
Detailed Description
- Custom House Agents.
Company Description
Global shipping and logistics company.
Company website
Project Trainee - Foreign Exchange Operations
The Catholic Syrian Bank Ltd., International Banking Division
November 2010
to December 2010
Student Project
Kochi
India
- A Study on Performance of The Catholic Syrian Bank Ltd., in Foreign Exchange Operations, with special reference to Kochi.
- A primary study based on questionnaire method.
Detailed Description
- As a result of the study, it was concluded that the customers are satisfied with the foreign exchange and export/import financing services provided by CSB.
Company Description
Commercial bank originated in south India and now absorbing more business volume giving emphasis on foreign trade and international banking.
Company website
Trainee in air/sea cargo operations
GAC Shipping (India) Pvt. Ltd.
June 2008
to September 2008
Full-time
Kochi
India
- Shipping documentation.
- Air cargo documentation.
- Logistics co-ordination.
- Customs clearance.
- Freight forwarding.
- Sales promotion.
Detailed Description
- Customs relations and documentation.
- customer relations to exporters, importers, shippers and consignees.
Company Description
World wide shipping and logistics company.
Company website
Office Assisstant - Administration
PEEYAR EXPORTERS
May 2007
to May 2008
Full-time
Thrissur
India
- Supervision of export manufacturing
- Export/Import documentation
- Forwarding export consignments
Detailed Description
- Import of Bullion Gold from The Bank of Nova Scotia, standard making of gold ornaments as per the specification given by the overseas buyer and forwarding the export consignments.
Company Description
PEEYAR EXPORTERS - Major manufacturer exporters of gold ornaments in India.
Company website