To expose myself in a challenging role and to develop profitable knowledge and understanding for personal and professional growth,Organizing and processing reports;creating and implementing processes to organize the office, increase efficiency, and save expenses. I can offer an exceptional ability to work under high pressure. Also I am committed to quality performance with an ability to learn new procedures with flexible,positive and responsive to change.Take a moment to explore my skills and achievements in planning and logistics, customer service, communications and business development which I've cultivated over the past years.
Strategically plan and manage logistics, warehouse, transportation and customer services
Direct, optimize and coordinate full order cycle
Liaise and negotiate with suppliers, manufacturers, retailers and consumers
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Arrange warehouse, catalog goods, plan routes and process shipments
Resolve any arising problems or complaints
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Detailed Description
Direct, manage and coordinate logistics, warehouse, transportation and customer service activities. Lead and direct strategic planning for logistics and customer services.
Nasser Al-Baddah General Trading & Contracting Company, Kuwait
March 2006
to April 2012
Administers performance review program to ensure effectiveness, compliance and equity within organization
Maintaining updated records of all approved documents and drawings and their distribution clearly.
Overlooking activities such as Invoicing, Equipment Control and fleet handling.
Contacting potential customers to arrange appointments.
Completing the administrative needs of the Sales Department.
Making follow-up calls to confirm sales orders and timely delivery.
Responding to sales queries via phone, e-mail and in writing.
Conduct outbound prospecting activities working from leads developed.
Directing and monitoring processed orders and coordinating with vendors (Suppliers) to resolve any in-compliance/ incompatibility problems
Taking necessary action whenever the required items are not delivered on time by an approved vendor as well as reviewing and following up on the claims with suppliers in case of non-conforming items are detected
Implementing the General Purchases activities in compliance with the specified features, specifications, and in light of what achieve the best interest of the company
Conducting a systematic analysis of different supplier offers to continuously update the approved suppliers list that ensures bargaining the most effective deals without jeopardizing the requested specifications
Preparing and maintaining accurate records and documentation on all responses, purchase orders, contracts, and related correspondence
Setting an approved suppliers list to provide the company with the required general purchases in effective time, cost, and quality guaranteeing the requested specifications are in place
Preparing contracts, proposals/quotations, and vendor agreements in coordination with the Procurement manager
Preparing and issuing purchase orders and changing notices