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Robert Harmon

Technical Support Professional, Operations Specialist, Customer Service Wizard

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Robert Harmon
33 years old
Portland (97233) United States (Oregon)
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Professional Status
Freelancer
Open to opportunities
About Me
I am hard working, dependable and quick to learn anything new that can be thrown at me! Just make sure it's not a heavy physical object.

Oh, I'm also pretty great with phone support, building phenomenal support staff and writing just about anything from romance books to encyclopedias. This does not include third-person summaries.
Resume created on DoYouBuzz
Experiences
  • Handled tickets and customer support line for a startup company that rented out LEGO pieces.
  • Reporting and writing work for internal and external purposes using Google Spreadsheets and Microsoft Excel.
  • Used JIRA to process and follow up with tickets and bugs in the system, including keeping customers in the loop for resolution.
  • Processed payments and confidential information, billing support.
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Resume created on DoYouBuzz