I am hard working, dependable and quick to learn anything new that can be thrown at me! Just make sure it's not a heavy physical object.
Oh, I'm also pretty great with phone support, building phenomenal support staff and writing just about anything from romance books to encyclopedias. This does not include third-person summaries.
Handled service pricing, reporting and other relevant data as needed. In charge of major operations and worked closely with CEO and CFO regarding new business.
Assisted keeping to a tight budget- Moved from a model that would only last 2 months to one that would go to 5.
Hired, onboarded and fully trained a small sales staff to find clients, using open source CRM sales and ticketing tools.
Created internal documentation for agent staff to locate clients and leads
Built reports in Google Spreadsheets to track agent success, budget needs and other data from ticketing systems.
Helped set up ticketing, chat and phone systems with online tools and finding best possible option to save company money.
Multiple client contacts and meetings offering services, including leading sales team.
