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Robert Harmon

Technical Support Professional, Operations Specialist, Customer Service Wizard

Robert Harmon
33 years old
Portland (97233) United States (Oregon)
Professional Status
Freelancer
Open to opportunities
About Me
I am hard working, dependable and quick to learn anything new that can be thrown at me! Just make sure it's not a heavy physical object.

Oh, I'm also pretty great with phone support, building phenomenal support staff and writing just about anything from romance books to encyclopedias. This does not include third-person summaries.
Resume created on DoYouBuzz
  • Assisted with Emergency Roadside calls, de-escalating high-intensity situations and medical emergencies.
  • Used previous experience to help troubleshoot and triage issues for major Automotive, RV and Marine vehicles.
  • Helped members with signing up for new accounts, processing payments over the phone and finding referrals for other LOB
  • Worked specifically with outside clubs for member resolution, and to resolve outside billing disputes.
  • Consulted leadership on best practice and improving the call center productivity.