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Florian
RIVIERE
Data Protection Expert
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41 years old
Driving License
Montpellier
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Professional Status
Employed
Open to opportunities
About Me
As a backup solution specialist I'm very interesting on the new technologies, specially the Software Define and Hyper-Converged.
Resume created on DoYouBuzz
Experiences
Senior Technical Expert High Complexity France
Dell
Since 2012
Full-time
Montpellier
France
Troubleshooting the high complexity issues for support
Escalation point for French Backup cases
Engaged by the Technical Account Manager to resolve backup problems
End-to-End Dell backup solution installation/troubleshoot remotely for different customers ( L'Oreal, Daregal, etc...)
Delivering technical training to the support agents
Reproducing customer issue with the internal testing lab
Company website
http://www.dell.com/