Rim Sayhi - Finance Graduate

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Experiences

providing clients with the best insurance rates according to their requirements.
selling financial packages like variable annuities, mutual funds and other securities.
delivering the insurance products and services as desired by the customer.

Performing public opinion telephone surveys ,B2C and B2B analysis on the market study and the measurement of its quality.

checking the electoral process on the day of the elections and controling different operations of polling and counting.
overseeing the accreditation of observers and controllers.

*Establishing an inventory for the files of the clients.
managing different banking operations (Deposit / Bank transfer / Bank
statements...).

*Setting up dashboards for budget monitoring.
*making analysis of discrepancies during the year.
*evaluating productin costs.

*collecting information about Customer's satisfaction level towards product's quality.
*developing and implementing policies for handling customer complaints, and welcoming their feedbacks.
*Understanding customer complaint behaviour, including how and why they complain.

Education

major:Accounting
minor:Information Technology

Skills

English

Expert
French

Expert
Arabic

Expert

Financial,Intermediate , Managerial Accounting

Good
Bookkeeping

Good
Financial Statement Analysis

Good

Word,Excel,Access, Power
point,Outlook


Good
HTML,PHP,SQLSERVER

Advanced
Oracle , SQL, MySQL

Good
(ERP): Microsoft Dynamics NAV2009

Good
Bizagi Modeler

Good
Sage Simply Accounting

Advanced

Database Management

Good
Project Management

Advanced
Distributed Networks and Cloud Computing

Portfolio Management

Advanced
Risk Management

Advanced
Production and Operation Management

Advanced
Management Control and Financial Statement Analysis

Advanced