Successful record of leading teams in the implementation of new technologies. Able to define, communicate, and fulfill the project’s goals and break complex issues into manageable parts. Negotiate long and short-term contracts for the enterprise. International project management including Asia, UK and Mexico. Experience working with large groups with multi-million dollar budgets as well as small groups with small, tight budgets. Manage and design network installations into new facilities, as well as moving complete offices into new locations.
Work collaboratively with team members to achieve common goals, while maintaining responsibilities and commitments. Foster professional growth through mentoring relationships and a focus on training and development. Excellent presentation and negotiation skills. Can easily communicate with users, subordinates, peers, and executives.
Extensive experience providing project management, disaster recovery, change control, and like services. In-depth knowledge of network operating systems, Internet technology, core LAN and WAN technologies, telecommunication services, and 24 X 7 help desk support services.
Specialties:
Whether you want to call it IT or MIS I have seen it and most likely done it. From financial institutions to manufacturing, retail to distribution, international to domestic, it is and has been in my wheel house.
If green field, well oiled machine, or apocalyptic melt down describes your present network environment, I have seen it and have worked in it. Nothing scares me any more. I have worked with behemoth and microscopic budgets and have lived to tell the story.
I can plan it, buy it, and manage it while maintaining a smile and garnering a bit of a savings along the way.
I have hired, fired, reviewed, and congratulated many individuals along my journey. The most difficult but rewarding aspect of management is the people you get to share life with.
Department was highly aligned with Business units including Engineering, Sales, and Support teams, and our re-sellers.
We built a large test lab to test all of our products to the full extent of their capabilities and would perform full regression tests in insure all quality issues were found and mitigated.As we introduced VoIP technology we incorporated a function WAN simulation lab to mimic real life issues with public and private connectivity.
I also managed the IT staff and IT help desk. Projects included wireless (microwave) WAN, Internet upgrades, Server upgrades (Compaq, Novell, WinNT), and lifecycle management projects.
Hands-on manager and supervisor to 7 employees. Staff was required to fully QA/QC telephone products and working projects from engineering and production. We also would troubleshoot field issues that could not be solved by tech support or third party installers.