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Rehan Aslam

Business Development Executive

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Rehan Aslam
47 years old
Driving License
Contact me
Professional Status
Unemployed
Available
About Me
Experienced and versatile professional with a strong track record in managing import and export operations, and proficiently crafting technical reports and documents. Demonstrates exceptional skills in fostering in-house relationships and excels in maintaining strong client connections. Proficient at collaborating within high-performing teams to achieve cross-functional business goals.
Resume created on DoYouBuzz
Experiences
  • Dynamic Cross-Cultural Customer Service Journey

    Joining a Vision-Driven Team
  • Arrival in the Land of Opportunities: Embarked on a journey to work in a diverse, cross-cultural, and multi-lingual environment.
  • Enthusiastic Onset: I started with unwavering zeal and aligned myself with a team committed to achieving excellence beyond customer expectations.
  • Building Strong Relationships: Crafted workable solutions for those in need, establishing robust rapport with both clients and colleagues.
  • Thriving in Time-Critical Scenarios
  • Decisiveness in Critical Moments: Navigated through high-pressure, time-sensitive situations, making prompt and analytical decisions.
  • Acquiring Analytical Skills: I gained a suite of problem-solving abilities, and understood the nuances of managing customer expectations based on service-related factors.
  • Customer Service Excellence
  • Customer Service Representative (CSR) Role: Primarily assisted patients in scheduling appointments with doctors and guided them through the insurance claiming process.
  • Patient Query Handling: Effectively addressed patient inquiries and recommended suitable medical facilities.
  • Interdepartmental Liaison: Collaborated with various hospital departments to ensure seamless service delivery.
  • Insurance Services Support: Assisted patients in accessing and understanding insurance services.
  • Client Satisfaction: Dedicated efforts to ensure clients' happiness and satisfaction, embodying the essence of a Public Relations Officer's role.
  • Joined a Diverse Cultural Environment
  • Entered the hospitality industry, embracing a diverse cultural environment that enriched my professional journey.
  • Marketing Leadership Under Foreign Administration
  • Collaborated with a foreign administrator renowned for groundbreaking efforts in the marketing domain.
  • Key Responsibilities
  • Initiating Customer Loyalty Program
  • Spearheaded the initiation of a customer loyalty program, introducing clients to the Avari Gold Card program.
  • Client Engagement and Offer Promotion
  • Proactively reached out to potential clients through phone calls and email communications, presenting them with enticing offer letters and brochures.
  • Efficient Privilege Card Management
  • Oversaw the production of machine-readable privilege cards and meticulously recorded client information in the database.
  • Client Inquiry Management
  • Managed and addressed client inquiries promptly and effectively, ensuring a seamless experience.
  • Client Retention and Special Promotions
  • Developed and nurtured client relationships by offering exclusive promotions and incentives, fostering loyalty.
  • Direct Sales Visits
  • Conducted in-person visits to clients to close sales and strengthen relationships.
  • Collaborative Marketing Strategies
  • Collaborated closely with the Director of Marketing, sharing valuable client feedback and contributing to the development of marketing plans.
  • Client-Centric Service
  • Prioritized client satisfaction, consistently going above and beyond to ensure their happiness and contentment.

Import/Export Executive

Leather Connections (Pvt) Ltd
April 2006 to 2008
  • Export Responsibilities:
  • Negotiation with Prospective Buyers: Skillfully negotiate terms and agreements with potential buyers to secure export deals.
  • Customer Service Excellence: Maintain a high level of service quality for both internal and external customers, consistently exceeding their expectations.
  • Tariff and Pricing Analysis: Calculate tariffs, convert prices, and assess the weight and volume of merchandise intended for export to foreign destinations.
  • Document Compliance: Scrutinize various documents, such as invoices, Packing Lists, bills of lading, and shipping statements, to ensure strict compliance with federal and foreign regulations governing the shipment, receipt, and documentation of exported products.
  • Policy and Procedure Development: Formulate, monitor, and revise policies, procedures, and service standards for export clearance operations, ensuring efficiency and compliance.
  • Problem Resolution: Proactively address and resolve any problems or issues that may arise during the export process, ensuring a smooth operation.
  • Reporting to Executive Director: Report consignment-related issues and progress to the Executive Director for informed decision-making.
  • Performance Reviews: Conduct annual performance reviews for direct reports, providing feedback and guidance for their professional growth.
  • Customer Satisfaction: Ensure customer satisfaction by actively seeking and acting upon their feedback, improving the export process accordingly.
  • Import Responsibilities:
  • Chemical, Machinery Parts, and Plastic Sheet Import: Oversee the importation of chemicals, machinery parts, and plastic sheets, ensuring seamless procurement.
  • Letter of Credit (L.C.) and Contract Management: Handle the application process for opening Letters of Credit (L.C.) and contracts as required for imports.
  • Communication with Indentors/Suppliers: Maintain open and effective communication with indentors and suppliers to facilitate the smooth importation of goods.
Skills

Computer Applications

  • MS Word
    Expert
  • MS Excel
    Advanced
  • PowerPoint
    Advanced
  • Adobe Photoshop
    Good
  • Wordpress
    Advanced
  • WooCommerce
    Expert
  • Shopify
    Advanced
  • Wix
    Advanced

Marketing

  • Facebook Marketing
    Advanced
  • Twitter Ads
    Advanced
  • Instagram Ads
    Advanced
  • Google Analytics
    Advanced
  • Google Adwords
    Advanced
  • WhatsApp Marketing
    Advanced

Languages

  • English
  • Urdu
  • Punjabi
Education

MBA

NCBA&E

September 2004 to June 2006
Marketing and Finance

B.A

BZU Multan

May 2001 to June 2003
Bachelor of Arts

Intermediate

PBTE Lahore

April 1996 to March 1998
Diploma in Business Administration

Matriculation

BISE D.G Khan

April 1994 to March 1995
Science Subjects
Certifications

Search Engine Optimizing (SEO)

October 2021 - January 2022
SEO Course Highlights::

Keyword Research:
On-Page SEO:
Off-Page SEO:
Technical SEO:
Local SEO:

Introduction to SEO tools (e.g., Google Analytics, Google Search Console, SEO plugins).
Using tools for keyword research, rank tracking, and site audits (Ahrefs,Semrush Moz and more)

White hat vs. black hat SEO techniques.
Conducting SEO audits.
Advanced link building strategies.
International and multilingual SEO.
E-commerce SEO.
SEO for voice search and mobile devices.
(View certification)

Freelancing

October 2021 - January 2022
Set goals
Select an in-demand skill
Sign up as a freelancer on various platforms
Create and manage an effective profile on freelance platforms
Search for the right projects
Write a winning proposal
Manage a project once it is awarded
Communicate with the client effectively
Manage project payments (escrow, invoicing system)
Retain positive feedback
Retain existing clients
Use forums and communities
Manage portfolio
(View certification)

E-Commerce Management

February 2021 - May 2021
Plan, set up, and maintain an online E-Business.
Market your products using digital and social media marketing.
Identify opportunities in the Global E-Commerce ecosystem.
Create an account on daraz.pk seller central and learn how to sell on it as a seller.
Configure and run an online store with Shopify and WooCommerce.
Understand different payment gateways and manage online payments in Pakistan.
Learn the techniques for Ranking online stores through Search Engine Optimization.
Understand the opportunities to work as a freelancer by offering e-commerce services on freelance marketplaces.
(View certification)

Digital Marketing

February 2021 - May 2021
Digital Marketing:

Understand the importance of
Communication in Digital Marketing
Develop Digital Marketing Strategy
Understand the Basics of Content and its significance in Digital Marketing
Do Social Media Marketing on platforms like Facebook, Instagram, Twitter,
LinkedIn, and YouTube
Do Search Engine Marketing using Google Ads.
Do Email Marketing on MailChimp,
Convertkit, and GetResponse.
Understand the Importance of
Analytics in Digital Marketing and how to analyze data.
(View certification)
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Resume created on DoYouBuzz