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Reda HAFID

IS Project Manager

36 years old
Driving License
Neuilly sur Seine (92200) France
Employed Open to opportunities
As an IS consultant, I've been able to aquire a solid experience and skills in IS project management and business analysis in Billing environment.
Resume created on DoYouBuzz
  • Offer management
    Expert
  • Quote Management
    Advanced
  • Customer Hierarchy
    Good
  • Order Management
    Good
  • Rating, Billling and Invoicing
    Expert
  • Business requirements gathering
    Expert
  • Functional Specifications
    Expert
  • System Customization and Integration
    Advanced
  • Functional Acceptance
    Advanced
  • Change Management
    Good
  • System Migration
  • End Users Support
    Advanced
  • User guides
    Good
  • Workshops, meetings and conf-calls
    Advanced
  • Planning definiton and follow-up
    Good
  • Project actors animation and coordination
    Good
  • KPI and dashboards
    Good
  • Multi projects management
    Advanced
  • C-Cycle, Agile : Scrum, Kanban
    Advanced
  • Ericsson ECB, formerly MetraNet
    Advanced
  • MS Office Suite
    Advanced
  • WOA, RESTful APIs
    Good
  • Sql and NoSql Queries
    Advanced
  • XML, JSON, VBA
    Good
  • Tools : Jira, SFDC, SP, QC, TFS
    Advanced
  • French: mother tongue
    Expert
  • Arabic : mother tongue
    Expert
  • English
    Good