Reda HAFID
IS Project Manager
36 years old
Driving License
Neuilly sur Seine (92200) France
Employed
Open to opportunities
As an IS consultant, I've been able to aquire a solid experience and skills in IS project management and business analysis in Billing environment.
IS Consultant
Davidson Consulting
Since September 2011
- Bouygues Telecom - Product Owner
- Developpment Team
- Developpment Team
- Arkadin - Product Owner - Business Analysts Team
- Arkadin - IS Business Analyst - Business Analysts Team
Product Owner
Bouygues Telecom
Since April 2016
- As part of IS Digitalization Program
Writing functional specifications
Maintaining the Product Backlog
Planning and scoping sprints
Interface between the team and the business
Product committee animation
Sprint prioritization
"Customer Communications" management nagement application
Product Owner
Arkadin
January 2014
to March 2016
Paris
France
- As part of the IS Transformation Program - Evolution and Migration
Adding new features to the IS: Applications, Offers
Consolidation of information and implementation of a migration plan for the 35 subsidiaries
Migrating customers from existing systems to the new IS
Business Requirement gathering and analysis
Release Scoping
Impact analysis
Writing User Stories
Bug tracking
IS Business Analyst
Arkadin
September 2011
to December 2013
- As part of the IS Transformation Program (35 subsidiaries) :
Integration of a new Collaboration and Conferencing Platform Billing Software (MetraNet)
Commercial offers Design and Configuration
Quote / Contract management application design
Quote / Contract templates Design
Invoice templates Design
Pricing Models Design
Initial program scoping participation
-
Offer management
Expert
-
Quote Management
Advanced
-
Customer Hierarchy
Good
-
Order Management
Good
-
Rating, Billling and Invoicing
Expert
-
Business requirements gathering
Expert
-
Functional Specifications
Expert
-
System Customization and Integration
Advanced
-
Functional Acceptance
Advanced
-
Change Management
Good
- System Migration
-
End Users Support
Advanced
-
User guides
Good
-
Workshops, meetings and conf-calls
Advanced
-
Planning definiton and follow-up
Good
-
Project actors animation and coordination
Good
-
KPI and dashboards
Good
-
Multi projects management
Advanced
-
C-Cycle, Agile : Scrum, Kanban
Advanced
-
Ericsson ECB, formerly MetraNet
Advanced
-
MS Office Suite
Advanced
-
WOA, RESTful APIs
Good
-
Sql and NoSql Queries
Advanced
-
XML, JSON, VBA
Good
-
Tools : Jira, SFDC, SP, QC, TFS
Advanced
-
French: mother tongue
Expert
-
Arabic : mother tongue
Expert
-
English
Good
