Akram Alkhorani

I have been in practicing buisness administration for about 7 years. With each job and opportunity I learn and take something new from it. In my years of working I have learned how to use my team building skills, increase sales revenue, and new ideas to sell and market products.
My optimistic and planned approach in things I do is what driving me towards my success.
As how I strive for perfection in things, I expect the same from others as well. If things go out of control or go way out of track, I go an extra mile and contribute my efforts, in getting things done in time.

Resume created on DoYouBuzz

Experiences

Oversee the entire Front Office operation to maintain high standards .
Evaluate levels of Guest satisfaction and monitor trends.
Maximise room occupancy at best rates.
Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures.
Monitor the appearance, standards, and performance of the Front Office Team Members.
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices.
Maintain good communication and working relationships with all hotel departments.
Monitor staffing levels to meet cover business demands.
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes.
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures.
Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team.
Act in accordance with policies and procedures when working with front of house equipment and property management systems.

Develop and implement strategic marketing plans, sales plans and forecasts to achieve corporate objectives, products and services. Develop plans for the
sales and marketing budgets and manage the budget.
Plan and supervise advertising and promotional activities such as print, online, electronic media and direct mail

Maintaining calendars, including scheduling personal meetings and appointments
Handling basic filing and record keeping
Arranging travel, visas and accommodation and, occasionally, travelling with him
Providing a high level of professionalism and customer service to internal and external Vips
Planning and organizing events
Project managing items as they come up
Maintaining a high level of confidentiality

Skills

Excellent organizational skills

Advanced
Good communication skills

Advanced
Leader ship skills

Advanced
Ability to work to strict deadlines

Advanced
A willingness to work with others and respect thier view

Advanced
Confidence with numbers

Advanced
Confidence with information thechnology

Advanced
Honestly and fairness in dealing with other people

Advanced

Client Relations

Expert
Communication

Expert
Confirm Appointments

Expert
Customer Focus

Expert
Customer Service

Expert
Data Entry

Expert
Diplomacy

Expert
Event Planning

Expert
Front Desk Operations

Expert
Greeting Visitors

Expert

Analytical knowledge

Expert
Creativity and expression

Expert
Influencing and negotiation skills. ...

Expert
Team playing

Expert
Computer skills

Expert
Commercial nous

Expert

Problem Solving and Decision Making.

Expert
Delegation.

Expert
Internal Communications.

Expert
Multitasking Capability

Expert
Administrative Support

Advanced
Answering Questions

Expert
Assisting Others

Expert

Education

Leaning German

Business Administration (Marketing and Investment)

International Marketing and Management
Sustainability and Strategy in International Business

Conception and successful implementation of the project while adhering to the defined time, quality and cost framework.
Implementation of requirements analyzes together with the customers as well as coarse and detail conception.
Consultation of the customers and regular coordination with them regarding the project ideas.
Processing of cost estimates, project controlling and reporting.

Development of leadership skills, 2009
Innovative and Strategic Planning, 2009
Integrated capabilities in the crisis and risk and catastrophe and disaster management, 2009
Integrated skills in management, planning and evaluation of projects, 2009
Integrated skills in management and procurement of supplies and inventory, 2010
Procurement and tenders. Tourist facilities and hotel management, 2009
Self - development and the development of the skills of employees, 2009
Integrated skills in change management and rework in discontinued operations, 2010
Analysis on users' needs of consumers, 2010
Bodybuilder training cycle and massage and nutrition, 2007
Computer software maintenance cycle, hardware, 2006

Your browser is outdated!

Buisness Administrator

Front office Manager

Sales & Marketing Manager

Personal assistant to the French cultural director

General Skills

Front Office Skills

Marketing Skills

Management Skills

looking for new opportunities

B2

BH

University of Tishreen

International Marketing and Management

University of Economics and Business

project Manager

MSP Wien

Additional qualifications:

E - Learning