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Randy Hendricks

Chief Executive Officer

Randy Hendricks
Professional Status
Employed
Available
About Me
Randy Hendricks is a highly experienced and focused leader with a proven track record of delivering results in various industries. He has extensive expertise in P&L leadership, with a history of driving superior team performance through the alignment of top-line growth initiatives with operational and organizational objectives.

Randy has served as CEO for multiple companies and has demonstrated his leadership capabilities through his consistent achievements in company growth, margin expansion, CXO relationship building, business development, improving customer experience, and global operations management. He has worked across multiple industries, including at a Fortune 20 corporation, and has held four board roles, which has given him a diverse range of experience.

With a market-focused approach, Randy leads from the front and has a global perspective, having worked and lived in London, Tokyo, and Madrid. He is a thoughtful decision-maker and problem-solver, capable of developing effective strategies and solutions that drive enterprise execution and accountability while ensuring enhanced profitability.

Randy's consistent track record of delivering results extends to multi-billion-dollar business turnaround scenarios, as well as scaling start-ups and M&A. His extensive experience and capabilities make him a highly sought-after executive leader.
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Chief Executive Officer

Zovio
2021 to 2022
  • Led strategy and execution for all facets of operations of this $300m, publicly traded education technology services company, focused on stabilizing, improving, and divesting of three separate business entities: TutorMe, an OnDemand, 24x7, online business providing tutoring services to K-12 and college students: Fullstack Academy, a leading tech bootcamp that partners with 20 universities; and an Online Program Management business offering BPO and ITO services.

President, Education & Government

Workday
2014 to 2016
  • Recruited by Workday co-founder, Dave Duffield, to lead the newly formed business unit focusing on the Education, Government, and Nonprofit industries. Responsibilities included board-level strategy, sales, marketing, product management, professional services, and developing strategic partnerships.

General Manager | Managing Partner

IBM Corporation
2009 to 2014
  • Member of IBM's top 50 senior executives globally (Band A).
  • Led the $4b Healthcare, Public Sector (Federal, State, and Local) and Higher Ed services business in North America. Accountable for providing clients with a broad portfolio of services, including strategy and transformation advisory services, business analytics, systems integration, and application management. Led turnaround from single-digit revenue decline back to revenue growth, margin expansion, and YoY EBITDA increase.
  • Previously responsible for leading the transformation of IBM Japan's $3.5b consulting, systems integration, and applications outsourcing business across all industries. Led turnaround from double-digit revenue decline (-17%) to multiyear sequential and YoY single-digit revenue growth; profit improvement to $100m per quarter from $50m. Led integration of PwC's consulting business.

Business Unit President, and Corporate EVP

Unisys Corporation
2001 to 2008
  • As President, Global Industries, Hendricks led the Consulting, Systems Integration, and Application Services business globally and the Unisys Client Account Executive GTM team serving Unisys' Top 150 clients. Previously, as President, Global Outsourcing and Infrastructure Services, he led Unisys' primary business unit in IT Outsourcing, Business Process Outsourcing, and Technology Support and Maintenance. $3.5b P&L; 15,500 employees. Delivered turnaround results and an increase in shareholder value.