Ramatou Cissé
Communication - Marketing
43 years old
Driving License
Lyon (69009) France
Professional Status
Employed
Open to opportunities
About Me
Multilingual, international experience, energetic and results driven, with excellent communication, creativity, mind and web skills
Passionate about web, design, and communication with over 8 years of experience in communication, marketing, graphic, web and customer service in B2B and B2C.
Passionate about web, design, and communication with over 8 years of experience in communication, marketing, graphic, web and customer service in B2B and B2C.
- Corporate Communication
- Communication strategy
- Online Communication (community management, emailing, SEO, ...)
- Marketing Strategy
- Social Psychology and trends
- Press and Public relations
- Events communication
- Managment and financial analysis
- Social Media
- Community management
- Web design and development
- Webmarketing
- Analysis, reporting and statistics
- SEO
- Web 2.0
- Logo, brochure, business card, ... design
- Flash animation, Banners, emailing ... design
- Webdesign
- Market analysis
- Benchmarking
- Customer brief and debrief
- Work in both Mac and PC environments
- MS Office
- Adobe Creative Suite (Photoshop CC, Illustrator CC, Indesign CC, Dreamweaver CC, Flash ...)
- Greeting customers and helping them with technical issues B to B and B to C
- Customer service advisor B to B
- Complaints management
- Order taking
- Additional Sales
- Consumer loyalty development
