Raluca Butucel
Technical support
Professional Status
Employed
Available
About Me
I am a curious person and I enjoy learning about new technologies .
Hobbies: crossfit , football .
Hobbies: crossfit , football .
Technical Support
Mios
Since March 2016
- • First line of support for clients over the phone and email
• Relaying information (bugs, statuses, client feedback) between front-end support, development and QA teams;
• Read and interpret product log files.
• Linux
• Troubleshooting
• Networking
• Providing software and hardware technical support
• Hardware and software troubleshooting of the equipment;
• Providing remote support
• Support mobile devices OS (Android, iOS)
Wantsome
Since March 2018
-> Network Components
->Implementing TCP/IP
->Windows Server Installation
->Server roles
->Active Directory Domain Services, DHCP, DNS
->Group Policy Management
->WSUS
->Server maintenance
->Windows Server Hyper-V and System Center Virtual Machine Manager
->VMware infrastructure
->Implementing TCP/IP
->Windows Server Installation
->Server roles
->Active Directory Domain Services, DHCP, DNS
->Group Policy Management
->WSUS
->Server maintenance
->Windows Server Hyper-V and System Center Virtual Machine Manager
->VMware infrastructure
Molecular Genetics
Html, C++, SQL
-
Customer Service
Expert
-
Teamwork
Expert
-
Networking
Good
-
Active Directory
Good
-
TCP/IP
Good
-
Windows Server
Good
-
Troubleshooting
Expert
-
English
Advanced
-
Romanian
NativeExpert
