Results-focused marketing professional with a thorough understanding of content marketing, social media, client engagement, and community building strategies.
Responsibilities as Customer Care Associate: • Handled customer queries & complaints. • Gave reversion to the customers on specific issues. • Handled a Team of 10 to 12 members and responsible for their individual performance. • Provided training to the Trainees about the Process and Product. • Maintained Zero rotating time. • Presented reports on customer responses.
Company Description
Aircel is an Indian mobile network operator headquartered in Gurgaon that offers voice and 2G and 3G data services.
