Creative, open-minded and quick-learner but organized, strategically thinker, number-orientated and deep understanding of working under structure of organization. Starting the career path by playing many roles in service providers and building up to be an expert in customer service. Great in management skills and in marketing, especially by using social media channels. Great at inter-culture support especially deep understand of Malaysian culture. Very passionate in customer care. A good taste of art, especially in photography, graphic design and food styling. Good with stress and deadline management. Having a good sense in understanding customers’ need and well handling feedbacks.
ACHIEVEMENT
Top 25 - Earth Hour Photo Contest in Vietnam. Organized by WWF Vietnam, 2009.
Grand Prize - Chạy & Chụp (Run & Shoot) Photo Competition. Organized by FPT Arena Multimedia Hanoi, 2010.
Joining Digital Panoramic Photography Workshop in Hue as Artist / Supplemental Instructor. Organized and sponsored by British Council, 2011.
Coordinating with high ranking e-newspapers in Vietnam (VNExpress, Dan Tri, Kenh14, iOne, etc.) from 2008 to 2009.
Great experience of e-marketing in food industry in founding and developing specific projects to produce images from web advertisement to menu for food agency, bakery, dessert shop, restaurant in Hanoi, Vietnam (Mito Sweets, Les Abeilles Desserts, Kitchen Art, Nhan Sushi Hanoi, VINE Restaurant, etc.) from 2011 until present.
Great knowledge in art, design and creative multimedia.
Professional IT skills in customer service.
Excellent at food styling, F&B knowledge and high-end customer service.
Experience in working with international organizations, NGOs, government organizations (Catholic Relief Services (CRS), United States Agency for International Development (USAID), Vietnam Ministry of Industry and Trade (MOIT Vietnam), Vietnam Education Foundation (VEF), etc.) under pressure and deadlines.
