Quoc Khanh Hoang
Marketing Supervisor
Available soon
Available
PERSONAL STATEMENT
Creative, open-minded and quick-learner but organized, strategically thinker, number-orientated and deep understanding of working under structure of organization. Starting the career path by playing many roles in service providers and building up to be an expert in customer service. Great in management skills and in marketing, especially by using social media channels. Great at inter-culture support especially deep understand of Malaysian culture. Very passionate in customer care. A good taste of art, especially in photography, graphic design and food styling. Good with stress and deadline management. Having a good sense in understanding customers’ need and well handling feedbacks.
ACHIEVEMENT
Top 25 - Earth Hour Photo Contest in Vietnam. Organized by WWF Vietnam, 2009.
Grand Prize - Chạy & Chụp (Run & Shoot) Photo Competition. Organized by FPT Arena Multimedia Hanoi, 2010.
Winning 2nd Assignment 'Joy' - Canon Photo Marathon Photo Competition. Organized by Canon Singapore, 2011.
Joining Digital Panoramic Photography Workshop in Hue as Artist / Supplemental Instructor. Organized and sponsored by British Council, 2011.
Coordinating with high ranking e-newspapers in Vietnam (VNExpress, Dan Tri, Kenh14, iOne, etc.) from 2008 to 2009.
Great experience of e-marketing in food industry in founding and developing specific projects to produce images from web advertisement to menu for food agency, bakery, dessert shop, restaurant in Hanoi, Vietnam (Mito Sweets, Les Abeilles Desserts, Kitchen Art, Nhan Sushi Hanoi, VINE Restaurant, etc.) from 2011 until present.
Great knowledge in art, design and creative multimedia.
Professional IT skills in customer service.
Excellent at food styling, F&B knowledge and high-end customer service.
Experience in working with international organizations, NGOs, government organizations (Catholic Relief Services (CRS), United States Agency for International Development (USAID), Vietnam Ministry of Industry and Trade (MOIT Vietnam), Vietnam Education Foundation (VEF), etc.) under pressure and deadlines.
Creative, open-minded and quick-learner but organized, strategically thinker, number-orientated and deep understanding of working under structure of organization. Starting the career path by playing many roles in service providers and building up to be an expert in customer service. Great in management skills and in marketing, especially by using social media channels. Great at inter-culture support especially deep understand of Malaysian culture. Very passionate in customer care. A good taste of art, especially in photography, graphic design and food styling. Good with stress and deadline management. Having a good sense in understanding customers’ need and well handling feedbacks.
ACHIEVEMENT
Top 25 - Earth Hour Photo Contest in Vietnam. Organized by WWF Vietnam, 2009.
Grand Prize - Chạy & Chụp (Run & Shoot) Photo Competition. Organized by FPT Arena Multimedia Hanoi, 2010.
Winning 2nd Assignment 'Joy' - Canon Photo Marathon Photo Competition. Organized by Canon Singapore, 2011.
Joining Digital Panoramic Photography Workshop in Hue as Artist / Supplemental Instructor. Organized and sponsored by British Council, 2011.
Coordinating with high ranking e-newspapers in Vietnam (VNExpress, Dan Tri, Kenh14, iOne, etc.) from 2008 to 2009.
Great experience of e-marketing in food industry in founding and developing specific projects to produce images from web advertisement to menu for food agency, bakery, dessert shop, restaurant in Hanoi, Vietnam (Mito Sweets, Les Abeilles Desserts, Kitchen Art, Nhan Sushi Hanoi, VINE Restaurant, etc.) from 2011 until present.
Great knowledge in art, design and creative multimedia.
Professional IT skills in customer service.
Excellent at food styling, F&B knowledge and high-end customer service.
Experience in working with international organizations, NGOs, government organizations (Catholic Relief Services (CRS), United States Agency for International Development (USAID), Vietnam Ministry of Industry and Trade (MOIT Vietnam), Vietnam Education Foundation (VEF), etc.) under pressure and deadlines.
Marketing Supervisor
theWarehouse
Since October 2016
Hanoi
Vietnam
- Manage social media marketing campaigns and day-to-day activities including:
•Develop relevant content topics to reach the company’s target customers.
•Create, curate, and manage all published content (images, video and written).
•Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
•Conduct online advocacy and open a stream for cross-promotions.
•Develop and expand community and/or influencer outreach efforts.
•Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
•Design, create and manage promotions and Social ad campaigns.
•Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.
•Analyze key metrics and tweak strategy as needed.
•Compile reports for management showing results (ROI).
•Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
•Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.
•Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.
•Monitor trends in social media tools, applications, channels, design and strategy.
•Implement ongoing education to remain highly effective.
•Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.
•Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
•Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Detailed Description
- The Marketing Supervisor manages the day to day marketing activities of the organisation and long term marketing strategy for the company.
- Managing all marketing for the company and activities within the marketing department
- Developing the marketing strategy for the company in line with company objectives.
- Co-ordinating marketing campaigns with sales activities.
- Overseeing the company’s marketing budget.
- Creation and publication of all marketing material in line with marketing plans.
- Planning and implementing promotional campaigns.
- Manage and improve lead generation campaigns, measuring results.
- Overall responsibility for brand management and corporate identity.
- Preparing online and print marketing campaigns.
- Monitor and report on effectiveness of marketing communications.
- Creating a wide range of different marketing materials.
- Working closely with design agencies and assisting with new product launches.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
- Analysing potential strategic partner relationships for company marketing.
Company Description
theWarehouse is the exclusive distributor in Indochina of over 800 wines from renowned wineries from 14 countries. The range encompasses every major wine-growing region on the planet, and theWarehouse has selected the finest wines from among the best wineries from those regions.
The wines are carefully shipped direct from the wineries to the climate controlled storage facilities in Vietnam, Cambodia, Myanmar and Laos. Each step of the shipping process is monitored to ensure the quality of the wine is presented as the winemaker intended. Every theWarehouse wine shop has a mix of expatriate and local staff with a passion for wine.
The wines are carefully shipped direct from the wineries to the climate controlled storage facilities in Vietnam, Cambodia, Myanmar and Laos. Each step of the shipping process is monitored to ensure the quality of the wine is presented as the winemaker intended. Every theWarehouse wine shop has a mix of expatriate and local staff with a passion for wine.
